Level One – Informal - Department Chair a. If and after the member has attempted to resolve the matter with the department chair without notification to Human Resources or the division xxxx, the grievant shall attempt to resolve the matter by submitting a “Level One” informal grievance form to Human Resources within twenty (20) workdays after the occurrence or after the grievant should reasonably have been aware of the occurrence of the act or omission giving rise to the grievance.
(1) Grievances in which the grievant is the Union itself are initiated at Level Two.
b. Within ten (10) workdays of filing the “Level One” informal grievance form, the department chair will hold an informal conference with the grievant.
c. Within ten (10) workdays of the informal conference, the department chair shall give their written response to the individual grievant. If the response does not resolve the issue to the satisfaction of the grievant, then they may, within ten (10) workdays of the department chair’s response, file a formal Level Two grievance.
