LOCAL GOVERNMENT OMBUDSMAN. 27.1 Where any investigation by a Local Government Ombudsman (as appointed by the commission for Local Administration in England) takes place the Consultant shall:
(a) provide any information requested in the timescale allotted
(b) attend any meetings as required and permit its personnel to attend
(c) promptly allow access to an investigation of any documents deemed relevant
(d) co-operate fully and promptly in every way required during the course of the investigation.
27.2 For the avoidance of doubt, no additional payment to the Consultancy Fee shall be made to the Consultant for performing the requirements set out in Clause 28.1.
LOCAL GOVERNMENT OMBUDSMAN. 10.1 Where any investigation by the Local Government Ombudsman in England takes place the Partner Authorities shall:
10.1.1 provide any information requested in the timescale allotted;
10.1.2 attend any meetings as required and permit their personnel so to attend;
10.1.3 promptly allow access to and investigation of any documents deemed to be relevant;
10.1.4 allow themselves and any employee deemed to be relevant to be interviewed;
10.1.5 allow themselves and any employee to appear as witnesses in any ensuing proceedings; and
10.1.6 co-operate fully and promptly in every way required by the Local Government Ombudsman during the course of that investigation.
LOCAL GOVERNMENT OMBUDSMAN. 15.1 The Council has a duty to respond to any requests for information from the Local Government Ombudsman in respect of any complaints the Ombudsman may be investigating. The BID Company shall assist and cooperate with the Council (at the BID Company’s expense) to enable the Council to comply with any relevant requests for information from the Ombudsman and in so doing will comply with any timescale notified to it by the Council
LOCAL GOVERNMENT OMBUDSMAN. 30.1 In the event of a complaint being made to the Local Government Ombudsman (“the Ombudsman”) concerning the Provider’s actions or omissions in carrying out the Service under this Agreement, the Provider may become subject to investigation by the Ombudsman. In such circumstances the Provider will co-operate in any such investigation, and produce any information or explanation, either in writing or by the attendance for interview by the Ombudsman of any person within the Provider’s control or produce any document within its control as may reasonably be requested.
30.2 Should a finding of maladministration and injustice, as a result of fault by the Provider be made by the Ombudsman, the Provider shall compensate the Council for such sums as may be due to the complainant. Commissioner Lead Xxxxx Xxxxxxx, Warrington Borough Council Provider Lead Accredited Community Pharmacists Contract Period 1 year – with option to extend for 2 periods of up to 12 months, with the agreement of the parties Contract Start Date 1st April 2016 Contract End Date 31st March 2017
LOCAL GOVERNMENT OMBUDSMAN. 38.1 Where any investigation by a Local Government Ombudsman (the
38.1.1 provide any information requested in the timescale required by the Ombudsman;
38.1.2 attend any meetings as required by the Ombudsman and permit its personnel so to attend;
38.1.3 promptly allow access to and investigation of any documents deemed by the Ombudsman to be relevant;
38.1.4 allow itself and any employee deemed to be relevant to be interviewed by the Ombudsman;
38.1.5 allow itself and any employee to appear as witness in any ensuing proceedings; and
38.1.6 co-operate fully and promptly in every way required by the Ombudsman during the course of that investigation.
38.2 No additional payment shall be made to the Service Provider for performing the requirements set out in Clause 38.1.
38.3 Where any financial redress or other compensation is ordered by the Ombudsman in any investigation arising directly or indirectly out of the default or neglect by the Service Provider in connection with provision of the Services or any other action by the Service Provider the Council shall be entitled to recover the cost of that financial redress or other compensation from the Service Provider.
LOCAL GOVERNMENT OMBUDSMAN. Where any investigation by a Local Government Ombudsman (as appointed by the Commission for Local Administration in England) takes place the Contractor shall:
LOCAL GOVERNMENT OMBUDSMAN. The Provider acknowledges that it could be the subject of investigation by the Local Government Ombudsman and that its co-operation will be required in connection with any such investigation.
LOCAL GOVERNMENT OMBUDSMAN. 13.1 In the event of a complaint to the Commission for Local Administration in England (the Local Government Ombudsman) involving activities the subject of the Agreement, the Hub School shall give to the Council and to the Local Government Ombudsman every assistance in the investigation of the complaint including access to records of any sort and access to the Hub School’s employees for the purpose of interview.
13.2 The Council will recover from the Hub School’s funding any payments made by the Council to a complainant following a relevant finding of maladministration causing injustice or any payments made under the terms of an early settlement of a complaint made to the Local Government Ombudsman without formal investigation and report. Before any complaint made to the Local Government Ombudsman is settled early without formal investigation or report, the Council will consider all representations made to it by the Hub School.
13.3 Notwithstanding the provisions of Clause 13.2 above, the Council shall deal with each Hub School on an individual basis and the Council reserves the right to recover from the Hub School payments made to a complainant on a case by case basis.
LOCAL GOVERNMENT OMBUDSMAN. 13.1 In the event of a complaint to the Commission for Local Administration in England (the Local Government Ombudsman) involving activities the subject of the Agreement, the Provider shall give to the Council and to the Local Government Ombudsman every assistance in the investigation of the complaint including access to records of any sort and access to the Provider’s employees for the purpose of interview.
13.2 The Council will recover from the Provider’s Children's Centre funding any payments made by the Council to a complainant following a relevant finding of maladministration causing injustice or any payments made under the terms of an early settlement of a complaint made to the Local Government Ombudsman without formal investigation and report. Before any complaint made to the Local Government Ombudsman is settled early without formal investigation or report, the Council will consider all representations made to it by the Provider.
13.3 Notwithstanding the provisions of Clause 13.2 above, the Council shall deal with each Provider on an individual basis and the Council reserves the right to recover from the Provider payments made to a complainant on a case by case basis.
LOCAL GOVERNMENT OMBUDSMAN. 16.1 In the event of a complaint to the Commission for Local Administration in England (the Local Government Ombudsman) involving activities the subject of the Contract, the Provider shall give to the Council and to the Local Government Ombudsman every assistance in the investigation of the complaint including access to records of any sort and access to the Provider’s employees for the purpose of interview.
16.2 The Council will recover from the Provider any payments made by the Council to a complainant following a relevant finding of maladministration causing injustice arising from any act or omission by the Provider but not from the Provider acting on the instructions of the Council (such instructions to be evidenced in writing). In the event that the Council considers any payments under the terms of an early settlement of a complaint made to the Local Government Ombudsman without formal investigation and report it shall consider all representations made to it by the Provider and where there is disagreement between the Council and Provider to any early settlement the matter shall be dealt with in accordance with clause 25 of this Contract.
