Common use of Maintenance of Service Clause in Contracts

Maintenance of Service. 5.1 If trouble appears to occur with LWC, CARRIER will first determine whether the trouble is in CARRIER’s own equipment and/or facilities or those of the LWC End User. If CARRIER determines the trouble is in AT&T-13STATE’s equipment and/or facilities, CARRIER will issue a trouble report to AT&T-13STATE. 5.2 CARRIER shall pay Maintenance of Service charges/additional labor charges, as found in the AT&T-13STATE LWC Pricing Schedule, when CARRIER reports suspected LWC trouble and AT&T- 13STATE dispatches personnel to an outside location/customer premises or AT&T-13STATE Central Office and trouble was not caused by AT&T-13STATE’s facilities or equipment. 5.3 CARRIER shall pay Maintenance of Service Charges when AT&T-13STATE dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than AT&T-13STATE or in detariffed CPE provided by AT&T-13STATE, unless covered under a separate maintenance agreement. 5.4 CARRIER shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 5.5 If CARRIER issues a trouble report that requires AT&T-13STATE to access the LWC End User’s premises and AT&T-13STATE personnel are dispatched but denied access to that premises, then Maintenance of Service charges will apply for the period of time that AT&T-13STATE personnel are dispatched. Subsequently, if AT&T-13STATE personnel are allowed access to that premises, these charges will apply without regard to the earlier dispatch and as if the subsequent dispatch was an unrelated dispatch. 5.6 Maintenance of Service charges will apply per incidence at the rate listed in the LWC Pricing Schedule. 5.7 If CARRIER requests or approves a AT&T-13STATE technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CARRIER will pay Maintenance of Service charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours. APPENDIX LWC DUF (DAILY USAGE FILE)

Maintenance of Service. 5.1 If trouble appears to occur with LWC, CARRIER will first determine whether the trouble is in CARRIER’s own equipment and/or facilities or those of the LWC End User. If CARRIER determines the trouble is in AT&T-13STATEAT&T-22STATE’s equipment and/or facilities, CARRIER will issue a trouble report to AT&T-13STATEAT&T-22STATE. 5.2 CARRIER shall pay Maintenance of Service charges/additional labor charges, as found in the AT&T-13STATE AT&T-22STATE LWC Pricing Schedule, when CARRIER reports suspected LWC trouble and AT&T- 13STATE AT&T-22STATE dispatches personnel to an outside location/customer premises or AT&T-13STATE AT&T-22STATE Central Office and trouble was not caused by AT&T-13STATEAT&T-22STATE’s facilities or equipment. 5.3 CARRIER shall pay Maintenance of Service Charges when AT&T-13STATE AT&T-22STATE dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than AT&T-13STATE AT&T-22STATE or in detariffed CPE provided by AT&T-13STATEAT&T-22STATE, unless covered under a separate maintenance agreement. 5.4 CARRIER shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 5.5 If CARRIER issues a trouble report that requires AT&T-13STATE AT&T-22STATE to access the LWC End User’s premises and AT&T-13STATE AT&T-22STATE personnel are dispatched but denied access to that premises, then Maintenance of Service charges will apply for the period of time that AT&T-13STATE AT&T-22STATE personnel are dispatched. Subsequently, if AT&T-13STATE AT&T-22STATE personnel are allowed access to that premises, these charges will apply without regard to the earlier dispatch and as if the subsequent dispatch was an unrelated dispatch. 5.6 Maintenance of Service charges will apply per incidence at the rate listed in the LWC Pricing Schedule. 5.7 If CARRIER requests or approves a AT&T-13STATE an AT&T-22STATE technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CARRIER will pay Maintenance of Service charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours. APPENDIX LWC DUF (DAILY USAGE FILE).

Maintenance of Service. 5.1 If trouble appears to occur with LWC271LS or LST, CARRIER will first determine whether the trouble is in CARRIER’s own equipment and/or facilities or those of the LWC End Userend user customer being served using 271LS or LST. If CARRIER determines the trouble is in AT&T-13STATEwith AT&T-21STATE’s equipment and/or facilities271LS or LST, CARRIER will issue a trouble report to AT&T-13STATEAT&T- 21STATE. 5.2 CARRIER shall pay Maintenance of Service charges/additional labor charges, as found in the AT&T-13STATE LWC Pricing ScheduleAT&T-12STATE pricing schedule for AT&T-12STATE and according to AT&T SOUTHEAST REGION 9-STATE’s access tariffs for AT&T SOUTHEAST REGION 9-STATE, when CARRIER reports suspected LWC 271LS or LST trouble and AT&T- 13STATE 21STATE dispatches personnel to an outside location/customer premises location or AT&T-13STATE AT&T-21STATE Central Office and trouble was not caused by AT&T-13STATEAT&T-21STATE’s facilities 271LS or equipmentLST. 5.3 CARRIER shall pay Maintenance of Service Charges charges when AT&T-13STATE AT&T-21STATE dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than AT&T-13STATE AT&T-21STATE or in detariffed CPE provided by AT&T-13STATEAT&T-21STATE, unless covered under a separate maintenance agreement. 5.4 CARRIER shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 5.5 If AT&T-21STATE shall not be obligated to dispatch any AT&T-21STATE personnel to any location outside of AT&T- 21STATE’s network or premises pursuant to this Attachment. The foregoing includes no obligation to dispatch to a CARRIER issues a trouble report that requires AT&T-13STATE to access the LWC End User’s premises and AT&T-13STATE personnel are dispatched but denied access to that location or premises, then Maintenance of Service charges will apply for the period of time that AT&T-13STATE personnel are dispatched. Subsequently, if AT&T-13STATE personnel are allowed access or to that a CARRIER customer location or premises, these charges will apply without regard to the earlier dispatch and as if the subsequent dispatch was an unrelated dispatch. 5.6 Maintenance of Service charges will apply per incidence at the rate listed in the LWC Pricing Schedule. 5.7 If CARRIER requests or approves a AT&T-13STATE technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CARRIER will pay Maintenance of Service charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours. APPENDIX LWC DUF (DAILY USAGE FILE)