Maintenance of Unbundled Network Elements. If (a) SPRINT reports to VERIZON a Customer trouble, (b) SPRINT requests a dispatch, (c) VERIZON dispatches a technician, and (d) such trouble was not caused by VERIZON’s facilities or equipment in whole or in part, then SPRINT shall pay VERIZON a charge set forth in Part IV for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by SPRINT is not available at the appointed time. SPRINT accepts responsibility for initial trouble isolation and providing VERIZON with appropriate dispatch information based on its test results. If, as the result of SPRINT instructions, VERIZON is erroneously requested to dispatch to a site on VERIZON company premises (“dispatch in”), a charge set forth in Part IV will be assessed per occurrence to SPRINT by VERIZON. If as the result of SPRINT instructions, VERIZON is erroneously requested to dispatch to a site outside of VERIZON company premises ("dispatch out"), a charge set forth in Part IV will be assessed per occurrence to SPRINT by VERIZON. VERIZON agrees to respond to SPRINT trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
Appears in 2 contracts
Samples: Interconnection Agreement, Interconnection Agreement
Maintenance of Unbundled Network Elements. If (a) SPRINT reports to VERIZON a Customer trouble, (b) SPRINT requests a dispatch, (c) VERIZON dispatches a technician, and (d) such trouble was not caused by VERIZON’s facilities or equipment in whole or in part, then SPRINT shall pay VERIZON a charge set forth in Part IV for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by SPRINT is not available at the appointed time. SPRINT accepts responsibility for initial trouble isolation and providing VERIZON with appropriate dispatch information based on its test results. If, as the result of SPRINT instructions, VERIZON is erroneously requested to dispatch to a site on VERIZON company premises (“dispatch in”), a charge set forth in Part IV will be assessed per occurrence to SPRINT by VERIZON. If as the result of SPRINT instructions, VERIZON is erroneously requested to dispatch to a site outside of VERIZON company premises ("dispatch out"), a charge set forth in Part IV will be assessed per occurrence to SPRINT by VERIZON. VERIZON agrees to respond to SPRINT trouble reports on a non-non- discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
Appears in 2 contracts
Samples: Interconnection Agreement, Interconnection Agreement