Management Information (MI) Reporting Sample Clauses

Management Information (MI) Reporting. 7.1 The Contractor shall provide accurate monthly and on occasions ad-hoc MI covering all facets of the Service offering as detailed at Schedule D to the nominated individual in the Lead Organisation. This should be sent via email and in Excel format on the seventh working day after calendar month end. 7.2 The Contractor will provide the report on both a cumulative and month-by- month basis, which should include the following as a minimum: System availability b Number of Customer Organisations making use of the service c Number of applicants registered to use the service d Performance levels e Call volumes f Response times g Identification of trends h Number of complaints received I Number of complaints resolved/unresolved within the agreed timescales/number unresolved j Classification of complaints by type (to be agreed with the Lead Organisation) with associated numbers k Customer complaints log with summary of corrective actions and progress status l Contractor reported m Customer Organisation reported n Analysis of reported incidents, resolved, incidents, unresolved incidents in accordance with agreed response times o Contractors performance against agreed reporting and completion deadlines p Value for money improvements q Service quality improvements r Contractor achievements The Contractor must provide user system support, and shall bear all costs associated with its provision as part of the core service, during working hours Monday to Friday 07:00 -19:00. The User System Support will support the following functions:
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Management Information (MI) Reporting. The Contractor shall provide accurate monthly and on occasions ad-hoc MI covering all facets of the Service offering as detailed at Schedule D to the nominated individual in the Lead Organisation. This should be sent via email and in Excel format on the seventh working day after calendar month end.

Related to Management Information (MI) Reporting

  • Management Information To be Supplied to CCS no later than the 7th of each month without fail. Report are to be submitted via MISO CCS Review 100% Failure to submit will fall in line with FA KPI FROM THE FOLLOWING, PLEASE SELECT AND OUTLINE YOUR CHARGING MECHANISM FOR THIS SOW. WHERE A CHARGING MECHANISM IS NOT REQUIRED, PLEASE REMOVE TEXT AND REPLACE WITH “UNUSED”. 5.1 CAPPED TIME AND MATERIAL CHARGES 5.2 PRICE PER STORY POINT CHARGES 5.3 TIME AND MATERIALS CHARGES

  • Client Information Protected Health Information in any form including without limitation, Electronic Protected Health Information or Unsecured Protected Health Information (herein “PHI”);

  • Account Reporting Information Italian residents who, at any time during the fiscal year, hold foreign financial assets (including cash and shares of Common Stock) which may generate income taxable in Italy are required to report these assets on their annual tax returns (UNICO Form, RW Schedule) for the year during which the assets are held, or on a special form if no tax return is due. These reporting obligations will also apply to Italian residents who are the beneficial owners of foreign financial assets under Italian money laundering provisions.

  • Budget Information Funding Source Funding Year of Appropriation Budget List Number Amount

  • Patient Information Each Party agrees to abide by all laws, rules, regulations, and orders of all applicable supranational, national, federal, state, provincial, and local governmental entities concerning the confidentiality or protection of patient identifiable information and/or patients’ protected health information, as defined by any other applicable legislation in the course of their performance under this Agreement.

  • Substance Abuse Treatment Information Substance abuse treatment information shall be maintained in compliance with 42 C.F.R. Part 2 if the Party or subcontractor(s) are Part 2 covered programs, or if substance abuse treatment information is received from a Part 2 covered program by the Party or subcontractor(s).

  • - CLEC INFORMATION 3.1 Except as otherwise required by law, CenturyLink will not provide or establish Interconnection, Unbundled Network Elements, ancillary services and/or resale of Telecommunications Services in accordance with the terms and conditions of this Agreement prior to CLEC's execution of this Agreement. The Parties shall complete CenturyLink's "New Customer Questionnaire," as it applies to CLEC's obtaining of Interconnection, Unbundled Network Elements, ancillary services, and/or resale of Telecommunications Services hereunder. 3.2 Prior to placing any orders for services under this Agreement, the Parties will jointly complete the following sections of CenturyLink's "New Customer Questionnaire:" General Information Billing and Collection (Section 1) Credit Information Billing Information Summary Billing OSS and Network Outage Notification Contact Information System Administration Contact Information Ordering Information for LIS Trunks, Collocation, and Associated Products (if CLEC plans to order these services) Design Layout Request – LIS Trunking and Unbundled Loop (if CLEC plans to order these services) 3.2.1 The remainder of this questionnaire must be completed within two (2) weeks of completing the initial portion of the questionnaire. This questionnaire will be used to: Determine geographical requirements; Identify CLEC identification codes; Determine CenturyLink system requirements to support CLEC's specific activity; Collect credit information; Obtain Billing information; Create summary bills; Establish input and output requirements; Create and distribute CenturyLink and CLEC contact lists; and Identify CLEC hours and holidays. 3.2.2 CLECs that have previously completed a Questionnaire need not fill out a New Customer Questionnaire; however, CLEC will update its New Customer Questionnaire with any changes in the required information that have occurred and communicate those changes to CenturyLink. Before placing an order for a new product, CLEC will need to complete the relevant New Product Questionnaire and amend this Agreement.

  • Payment Information The Authority shall issue a purchase order to the Contractor prior to commencement of the Service.

  • Alert Information As Alerts delivered via SMS, email and push notifications are not encrypted, we will never include your passcode or full account number. You acknowledge and agree that Alerts may not be encrypted and may include your name and some information about your accounts, and anyone with access to your Alerts will be able to view the contents of these messages.

  • KYC Information (i) Upon the reasonable request of the Lender made at least 1 day prior to the Closing Date, the Borrower shall have provided to the Lender the documentation and other information so requested in connection with applicable “know your customer” and anti-money-laundering rules and regulations, including the PATRIOT Act, in each case at least five days prior to the Closing Date. (ii) [reserved].

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