Measurement, Reporting and Supporting Information Sample Clauses

Measurement, Reporting and Supporting Information. Contractor shall provide (except as expressly stated otherwise in this Agreement) and utilize the necessary measurement and monitoring tools and procedures required to measure and report Contractor's performance of the Services against the applicable Service Levels. Such measurement and monitoring shall permit reporting at a level of detail sufficient to verify compliance with the Service Levels and will be subject to verification and review by GCHP. Contractor shall provide GCHP with information and access to such tools and procedures, and the raw data used for measurement and monitoring upon request, for purposes of verification. If, after the Initial Term, Contractor desires to use a different measurement tool, process or methodology for any Service Level, Contractor shall provide written notice to GCHP proposing: the alternative measurement tool, process or methodology; and any reasonable adjustments to the Service Levels that are necessary to account for any increased or decreased sensitivity that will likely result from use of the alternative measurement tool, process or methodology. Contractor may utilize such alternative measurement tool, process or methodology only to the extent such tool, and any associated Service Level adjustments, (i) provide GCHP a method of verifying Service Level performance that is at least as accurate, timely and easy to understand as the then-current tool, process or methodology, and (ii) are approved in writing by GCHP.