Common use of Operating Level Agreements Clause in Contracts

Operating Level Agreements. (a) Among other things, Operating Level Agreements will: (i) govern how the parties thereto coordinate activities, interact and integrate processes, ensure that there are no gaps or unnecessary duplication of responsibility, and will define at an operating level the demarcation of Functions and the touch points between such parties; and (ii) otherwise describe key dependencies between such parties. (b) The Supplier will execute an Operating Level Agreement with the MSI, as well as other Operating Level Agreements with applicable Integrated Suppliers. (c) The Supplier will ensure that all Operating Level Agreements to which it is a party remain current and consistent with all other relevant documentation (e.g., the Service Management Manual, VITA Rules). (d) Each Operating Level Agreement will be subject to VITA’s review, comments and approval. The Supplier will bear the responsibility to ensure that the MSI and all other applicable Integrated Suppliers incorporate VITA’s comments, resolve any VITA concerns, and obtain VITA’s written approval prior to finalization of any such Operating Level Agreement to which the Supplier is a party. Similarly, in order for any amendment to an Operating Level Agreement to become effective, such amendment must be reviewed and approved in writing by VITA.

Operating Level Agreements. (a) Among other things, Operating Level Agreements will:will:‌ (i) i. govern how the parties thereto coordinate activities, interact and integrate processes, ensure that there are no gaps or unnecessary duplication of responsibility, and will define at an operating level the demarcation of Functions and the touch points between such parties; and (ii) . otherwise describe key dependencies between such parties. (b) The Integrated Supplier will execute an Operating Level Agreement with the MSI, as well as other Operating Level Agreements with any applicable Integrated Suppliers. (c) The Integrated Supplier will ensure that all Operating Level Agreements to which it is a party remain current and consistent with all other relevant documentation (e.g., the Service Management Manual, VITA Rules).DMAS Rules).‌ (d) Each Operating Level Agreement will be subject to VITADMAS’s review, comments and approval. The Integrated Supplier will bear the responsibility to ensure that the MSI and all any other applicable Integrated Suppliers incorporate VITADMAS’s comments, resolve any VITA DMAS concerns, and obtain VITADMAS’s written approval prior to finalization of any such Operating Level Agreement to which the Supplier is a party. Similarly, in order for any amendment to an Operating Level Agreement to become effective, such amendment must be reviewed and approved in writing by VITADMAS.