Organization of the Service Level Agreement Sample Clauses

Organization of the Service Level Agreement. This Service Level Agreement6 will be divided into the following sections: - Responsibilities (see Section 2): this section identifies and describes responsibilities for CAMSS as the service provider and responsibilities located on the User side. As an agreement, both parties must be accountable with their commitments. - Service request (see Section 4): this section details the way a User can request CAMSSaaS. - Service delivery (see Section 5): this section details the process that takes place from the request of CAMSSaaS to the delivery of its main outputs, the CAMSS assessment and the Assessment Summary. This process includes the timing, capacity, fares, reporting, reviewing and continuous improvement components of the service. - Service acceptance (see Section 6): this section identifies what the main outputs of CAMSSaaS are and how much time does the User have to express its advice and recommendations on them;
Sample 1
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Organization of the Service Level Agreement. This Service Level Agreement1 will be divided into the following sections: - Responsibilities (see Section 2): this section identifies and describes responsibilities for IMAPS-AS as the service provider and responsibilities located on the User side. As an agreement, both parties must be accountable with their commitments. - Service request (see Section 3): this section details the way a User can request IMAPS-AS. 1 This SLA is inspired in ITIL framework. - Service delivery (see Section 4): this section details the process that takes place from the request of IMAPS-AS to the delivery of its main outputs, the IMAPS-AS assessment and the Assessment Summary. This process includes the timing, capacity, fares, reporting, reviewing and continuous improvement components of the service. - Service acceptance (see Section 5): this section identifies what the main outputs of IMAPS-AS are and how much time does the User have to express its advice and recommendations on them;
Sample 1
Organization of the Service Level Agreement. This Service Level Agreement1 will be divided into the following sections: - Responsibilities (see Section 2): this section identifies and describes responsibilities for IMAPS-BS as the service provider and responsibilities located on the User side. As an agreement, both parties must be accountable with their commitments. - Service request (see Section 4): this section details the way a User can request IMAPS-BS. - Service delivery (see Section 5): this section details the process that takes place from the request of IMAPS-BS to the delivery of its main outputs, the IMAPS-BS assessment and the Assessment Summary. This process includes the timing, capacity, fares, reporting, reviewing and continuous improvement components of the service. - Service acceptance (see Section 6): this section identifies what the main outputs of IMAPS-BS are and how much time does the User have to express its advice and recommendations on them;
Sample 1

Related to Organization of the Service Level Agreement

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

  • Service Level Agreements If a Service or a Plan includes a Service Level Agreement (SLA):

  • Penalties for Non-compliance to Service Level Agreement Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

  • Termination of the Services You may, by written request, terminate the Services provided for in this Agreement. We may terminate your use of the Services at any time. In the event of termination of the Services, you will remain liable for all transactions performed on your account.

  • Modification of the Service We may discontinue, add to or revise any or all aspects of the Service in our sole discretion and without notice, including, without limitation, access to support services, publications and any other products or services ancillary to the Service. In particular, we reserve the right in our sole discretion to modify, supplement, delete, discontinue or remove any software, file, publications, information, communication or other content that we or one of our vendors provide to you in connection with the Service. If we undertake any of these changes, we may, but are not required to, notify you by e-mail, posting a notice on one or more of the Viasat websites or other electronic notice. If you do not agree to the identified changes, then you must cancel your subscription and stop using the Service prior to the effective date of the changes. Your use of the Service after the effective date of the changes constitutes your acceptance of the changes. In addition, we may take any action consistent with our Acceptable Use, Data Allowance, Bandwidth Usage and Unlimited Data Policies, and Viasat Shield Application End User Terms and Conditions Agreement, , including, without limitation, actions to (a) prevent unsolicited bulk e-mailing from entering or leaving any e-mail account or the network e-mail system, (b) delete e-mail messages if your e-mail account has not been accessed by you within a time established by us from time to time, in our sole discretion, (c) instruct our system not to process e-mail or instant messages due to space limitations, (d) make available to third parties information relating to Viasat or its customers, (e) withdraw, change, suspend or discontinue any functionality or feature of the Service,

  • Provision of the Services 6.1 The Service Provider shall, throughout the term of this Agreement, provide the Services to the Client in accordance with the terms and conditions of this Agreement. The Service Provider shall be responsible for ensuring that it complies with all statutes, regulations, byelaws, standards, codes of conduct and any other rules relevant to the provision of the Services.

  • Description of the Services 1.1 The scope of the service to be rendered is described more fully in the Annexures and Schedules referred to below: ❑ Annexure A – Scope / Specification ❑ Annexure C – Pricing Schedule 2 DELIVERABLES AND COMPLETION DATE The Deliverables, due for completion by and governed by this Schedule 1. In the event that the Service Provider fails to meet the delivery dates as agreed, the following penalties will be imposed:

  • Suspension of the Services The Services may be suspended (meaning the Child is temporarily not able to attend the nursery) in the circumstances set out in our Critical Incident Policy or in the circumstances set out in clause 19. If the Services are suspended for a period of more than one month, either of us may terminate the contract by giving the other one month’s written notice.

  • Provision of the Service Okta provides the Service to Customer under the Agreement. In connection with the Service, the parties anticipate that Okta may Process Customer Data that contains Personal Data relating to Data Subjects.

  • Scope of the Services 3.1 The services that the Construction Manager shall provide include, but are not limited to those described in the following sections.

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