Patch Maintenance. 11.2.1. At the request of Client, OneNeck’s System Administrator shall move identified patches to Client’s production environment to implement necessary patches.
11.2.2. Client shall, with the assistance of OneNeck upon request, be responsible for testing all patches to ensure (1) the patch resolved the Problem in question and (2) the patch does not negatively impact other third-party functionality necessary for Client.
Patch Maintenance. ONESITE's site must be kept up to date with software and hardware patches to reduce the threat of virus infection, denial of service attacks, and site compromise by hackers. It is highly recommended that security related software patches be applied within days of the patch release date. All other software patches have to be judged for their impact on the site and applied as appropriate in a timely manner.
Patch Maintenance. The Agency has the sole responsibility for maintenance and repair work associated with agency equipment. Permanent patches shall be repaired and maintained within 24 hours response. Temporary patches must be repaired in time frame consistent with the Agency’s needs or requirements.
