Per Measure Bill Credit Calculations Sample Clauses

Per Measure Bill Credit Calculations. For metrics with performance credits payable on a per measure basis (shown in Appendix 4 as performance credit methodology “M”), bill credits will be calculated according to Table 1 (below) which specifies the performance ranges applicable to a performance miss at the minor, moderate and major level. The amount to be allocated to CLECs for missed performance is based on the degree to which the benchmark performance standard is missed. Table 1 also specifies the total monthly amount (for all three states combined) of bill credits that will be issued by FairPoint and posted on CLEC BANs. The allocation to individual CLECs is described in subsection (a) below. Table 1. Per Measure Performance Bill Credits (Methodology “M”) Metric # Metric Title Performance Standard Minor $15,000 Moderate $30,000 Major $45,000 PO-2-02-6000 OSS Interface Availability - Prime Time ≥ 99.5% ≥ 99% and < 99.5% ≥ 98% and < 99% < 98% PO-4-01-6660 % Change Management Notices Sent on Time ≥ 95% ≥ 90% and < 95% ≥ 85% and < 90% < 85% PO-4-01-6671 % Change Management Notices Sent on Time ≥ 95% ≥ 90% and < 95% ≥ 85% and < 90% < 85% PO-4-03-6600 Change Management Notice - Delay ≥ 8 days ≤ 8 days > 8 days and < 10 days ≥ 10 days and < 13 days ≥ 13 days PO-6-01-6000 Software Validation ≤ 5% > 5% and ≤ 10% > 10% and ≤ 15% >15% PO-7-01-6000 % Software Problem Resolution Timeliness ≥ 95% ≥ 90% and < 95% ≥ 85% and < 90% < 85% PO-7-02-6000 Delay Hours - Software Resolution - Change - Transactions failed - no workaround ≤ 48 hours > 48 hours and ≤ 72 hours > 72 hours and ≤ 96 hours > 96 hours PO-7-03-6000 Delay Hours - Software Resolution - Change - Transactions failed with workaround ≤ 10 days > 10 days and < 15 days ≥ 15 days and < 20 days ≥ 20 days PO-7-04-6000 Delay Hours - Failed/Rejected Test Deck Transactions - Transactions failed no workaround ≤ 48 hours > 48 hours and ≤ 72 hours > 72 hours and ≤ 96 hours > 96 hours BI-9-01-1000 % Billing Completeness in 12 Billing Cycles ≥ 96% ≥ 92% and < 96% ≥ 88% and < 92% < 88%