Perception of quality and characteristics of a certificate Sample Clauses

Perception of quality and characteristics of a certificate. Perceived quality The importance of several factors in the quality of energy certification has been investigated. The re- sults are given below: 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% Austria Belgium* Bulgaria Finland Greece Sweden The Netherlands 0% Quality control by public authorities no opinion not important important very important Figure 23. In general quality control is regarded less important, Figure 23. Especially respondents from Austria an Sweden find quality control by public authorities least important, Other aspects investigated are: • In general the competence of consultants is regarded important to the quality of energy certification. Finnish respondent tend to find the competence of consultants less important compared to the other countries. • The comprehensiveness of the building inspection is regarded less important than the quality of consultants. But especially respondents from Bulgaria and to a lesser extent Finland and Greece find the comprehensiveness of the building inspection/audit (very) important. • The contents of the certificate is regarded quite important in all countries. • A reliable and common calculation methodology is regarded (very) important in all countries, with the exception of respondents from The Netherlands who seem to find this less important than respondents from other countries. • Except for Greece, authorisation of individual experts is regarded less important. • Authorisation of organisations is very often regarded as not important, Figure 24. • Technical standards set by public authorities are quite important to the quality of energy certification. Swedish respondents and to a lesser extent Finnish respondents find this less important. • Except for Sweden, feasibility and comprehensiveness and reliability of the recommendations made on the energy certificate are important to the quality. • The opinion on the independence of consultant differs. Many find it very important but also some respondents find it not important. • Owners of buildings find the Competence of consultants and the Technical standards set by authorities more important than their Suppliers do. • But the Suppliers find Quality control by public authorities and a Reliable and common calculation methodology more important. • Respondents assigning a very high priority to improving energy efficiency, find the Comprehensiveness of audit/inspection, the Contents of the certificate and a Reliable and common calculation methodology relatively more...
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