Low Priority definition

Low Priority means there is a significant problem but it is not, at least yet, significantly affecting your operations. EXHIBIT E PAYMENT SUPPLEMENT

Low Priority means a request for information or software defects with acceptable workaround.

Low Priority. Inconvenience due to operations not performing as defined or at a significantly degraded speed. KMSAT Support Tiers: Tier 1 Support will assist with: • Password resets • Phishing and Training Campaign creation • Explaining overall navigation of the KMSAT Products • Providing KnowBe4’s recommended best practices • Issues accessing the training console • Whitelisting to ensure successful delivery of email from our servers • Issues related to accessing/completion of training modules • Resolving phishing/training result discrepancies • XXXX Single Sign-On support and troubleshooting • Phish Alert Button installation • Active Directory Integration support • Channel partner support Tier 2 and Tier 3 Support will be available for the escalation of more advanced support requests related to issues occurring with the KMSAT Products. Channel Partners In the event Customer purchases through a KnowBe4 channel partner, such channel partner may have their own SLA associated with the purchase. Customer acknowledges that KnowBe4 is not responsible nor is KnowBe4 liable for ensuring compliance with such channel partner SLA. INFORMATION SECURITY REQUIREMENTS

Examples of Low Priority in a sentence

• Bitstream 3a Based on the TCF Business service with Low Priority options.

• Bitstream 3a Based on the TCF Business service, with Low Priority options.

• Appendix B - Technical Specification Technical Specification Ethernet Ethernet II or 802.3 untagged interface; or 802.1q tagged interface with: • VLAN id = as agreed with Service Provider; • 802.1p = 0, 1, 2, 3, 4, 6, 7 (Low Priority); or • 802.1p = 5 (High Priority).

• Appendix B - Technical Specification Technical Specification Ethernet Ethernet II or 802.3 untagged interface; or 802.1q tagged interface with:  VLAN id = as agreed with Service Provider;  802.1p = 0, 1, 2, 3, 4, 6, 7 (Low Priority); or  802.1p = 5 (High Priority).

• Business Risk is Low Priority 6 Change Request Standard service request (e.g. End User guidance and Change Requests); or updating documentation.

• Low Priority A situation where the hosted system has complete functionality and is still accessible by CORHIO, all customers and users.

• Appendix B – Technical Specification Technical Specification Ethernet Ethernet II or 802.3 untagged interface; or 802.1q tagged interface with:  VLAN id = as agreed with Service Provider;  802.1p = 0, 1, 2, 3, 5, 6, 7 (Low Priority); or  802.1p = 4 (High Priority).

• Technical Support availability for Medium and Low Priority Incidents is outlined in the Priority Level Response Goals.

• Attributes include: - High Priority CIR (increments of 2.5 Mbps upstream and/or downstream); - Low Priority CIR (increments of 2.5 Mbps upstream and/or downstream); - Low Priority EIR (increments of 10 Mbps upstream and/or downstream).

• Priorities: ClubDrive will respond to In Scope Support incidents and/or requests submitted by Customer during Business Hours within the following time frames: 0-1 Business Hours for issues classified as High Priority Within 24 Business Hours for issues classified as Medium Priority Within 3 Business Days for issues classified as Low Priority Charges: There is no additional charge for In Scope Support.

More Definitions of Low Priority

Low Priority means inconvenience due to operations not performing as defined or at a degraded speed. KMSAT Support Tiers: ● Core Support will assist with: ● Password resets ● Phishing and Training Campaign creation ● Explaining overall navigation of the KMSAT Subscription Services ● Providing KnowBe4’s recommended best practices ● Issues accessing the training console ● Whitelisting for delivery of emails from our servers ● Issues related to accessing/completion of training modules ● Resolving phishing/training result discrepancies ● XXXX Single Sign-On support and troubleshooting ● Phish Alert Button installation ● Active Directory Integration support ● Channel partner support, as applicable ● Advanced Support will be available for the escalation of advanced support requests related to issues occurring within the KMSAT Subscription Services.

Low Priority classification means that the incident has a low business or individual impact such as minor printer problems, application installations, new user creation or any activity that can be scheduled for the most convenient time without creating user hardship. A low priority incident will be assigned to an engineer who will schedule a resolution to the incident at a time that Xxxx determines to be appropriate.

Low Priority. A problem that results in minimal business impact (performance, quality and/or function)

Low Priority means situations where the potential of a hazard exists, but would not constitute a threat to public health, however, it may cause an actual or potential threat to the physical properties of the water sufficient to cause a nuisance or be aesthetically objectionable.

Low Priority. Inconvenience due to operations not performing as defined or at a significantly degraded speed. KMSAT Support Tiers Tier 1 Support will assist with: ● Password resets ● Phishing and Training Campaign creation ● Explaining overall navigation of the KMSAT Products ● Providing KnowBe4’s recommended best practices ● Issues accessing the training console ● Whitelisting to ensure successful delivery of email from our servers ● Issues related to accessing/completion of training modules ● Resolving phishing/training result discrepancies ● XXXX Single Sign-On support and troubleshooting ● Phish Alert Button installation ● Active Directory Integration support ● Channel partner support Tier 2 and Tier 3 Support will be available for the escalation of more advanced support requests related to issues occurring with the KMSAT Products.

Low Priority means any Priority that is not a High Priority or Medium Priority. Fiserv shall use commercially reasonable efforts to provide a workaround and a permanent resolution in the next Software release open for development.