Price and Service Changes. A. Cancellation by Member within 24 hours: A newly enrolled Member who has not been enrolled in a Plan within the preceding 90 days may cancel this Agreement for any reason within 24 hours of enrollment. The membership fee and any other fees paid are refundable. However, claims filed and processed will impact any cancellation fee.
B. Cancellation by Member After 24 hours: If Member cancels for any reason (including but not limited to death or loss of pet or transfer of ownership), whether before or after Provider has reimbursed for approved expenses, Provider shall be entitled to retain the entire membership fee. Provider shall also be entitled to retain or recover from Member all monthly installments that have previously been paid or become due, including the installment for the month in which cancellation occurs, regardless of the cancellation request date. In addition, upon cancellation prior to the end of the Plan Year, if the total value of Plan services/products already reimbursed during the plan year exceeds the sum of monthly installments collected for that Plan Year, Member shall be obligated to do one of the following: ● Immediately pay full retail costs for all services/products reimbursed (with all discounts reversed as if the Plan had not been in effect for the Plan Year) to the extent such fees exceed the total of monthly payments received by Provider for the Plan Year; OR ● Immediately pay the total remaining Plan Year monthly installments in full if less than the amount described in paragraph (a); OR ● Continue making the monthly payments as they become due for the remaining term of the Plan Year then in effect.
C. If You have paid the full annual fee in advance and decide to cancel, Wagmo will refund, if any, the lesser of (a) one-twelfth of the annual fee times the number of full months remaining in the Plan Year or (b) the full annual fee minus the undiscounted value of all Plan services/products that have been reimbursed in the Plan Year (with all discounts or credits reversed). In other words, if you cancel one month into your membership and have not made any claims, we’ll keep a portion of your payment for month one, and refund you the remaining 11 months worth of fees.
