PROVISIONING REQUIREMENTS. 4.1 Except in the event of the migration of an End User’s service, only the provider of record can make changes to that End User’s service.
4.2 Upon request from CLEC, AT&T OKLAHOMA will provide an intercept referral message that includes any new telephone number of CLEC End User for the same period of time that AT&T OKLAHOMA provides such messages for its own End Users. CLEC and AT&T OKLAHOMA will agree on the message to be used, which will be similar in format to the intercept referral message currently provided by AT&T OKLAHOMA for its own End Users.
4.3 AT&T OKLAHOMA will provide CLEC with a Firm Order Confirmation (FOC) for each order (multiple Working Telephone Numbers (WTNs) may be included on one order). The FOC will contain but is not necessarily limited to: purchase order number, telephone number, Local Service Request number, Due Date (DD), Service Order number.
4.4 Upon work completion, AT&T OKLAHOMA will provide CLEC an SOC (Service Order Completion) notice via facsimile or other mutually agreed upon method.
4.5 Where available, AT&T OKLAHOMA will perform pre-testing for support of Complex Resale Services and will, upon request, provide all test and turn up results in support of said pre-testing via facsimile or as mutually agreed upon by the Parties.
4.6 As soon as identified, AT&T OKLAHOMA will provide CLEC any reject error notifications via facsimile or other method agreed upon by the Parties.
4.7 When available, AT&T OKLAHOMA will provide CLEC notice when AT&T OKLAHOMA’s committed Due Date (DD) is in jeopardy of not being met by AT&T OKLAHOMA on any Resale service via facsimile or other method as mutually agreed upon by the Parties. When available, AT&T OKLAHOMA will concurrently provide the revised DD via facsimile or other method as agreed upon by the Parties.
4.8 When a AT&T OKLAHOMA employee visits the premises of a CLEC End User, the AT&T OKLAHOMA employee must inform the End User that he or she is there acting on behalf of their local service provider. Materials left at the End User premises (e.g., a door hanger notifying the End User of the service visit) must also inform the End User that AT&T OKLAHOMA was on their premises acting on behalf of their local service provider.
4.9 AT&T OKLAHOMA technicians will direct CLEC End User to contact their local service provider if a CLEC End User requests a change in service at the time of installation.
4.10 AT&T OKLAHOMA will provide via facsimile or as otherwise agreed upon by the Parties, ...
PROVISIONING REQUIREMENTS. 4.1 Except in the event an CLEC local service customer changes their local service provider to another LSP or SWBT, SWBT may not initiate any CLEC end user requested disconnection or rearrangement of Resale services unless directed by CLEC. Any CLEC customer who contacts SWBT regarding a change in CLEC service will be advised to contact CLEC. In those instances when any CLEC local service customer changes their local service provider to another LSP or SWBT, CLEC will be notified as described in the LSP change notification process, contained in Local Account Maintenance Methods and Procedures dated July 29, 1996, or as otherwise may be agreed to by the Parties.
4.2 Upon request from CLEC, SWBT will provide an intercept referral message that includes any new telephone number of an CLEC end user for the same period of time that SWBT provides such messages for its own end users. CLEC and SWBT will agree on the message to be used, which will be similar in format to the intercept referral message currently provided by SWBT for its own end users.
4.3 SWBT will provide CLEC with a Firm Order Confirmation (FOC) for each order (multiple Working Telephone Numbers (WTNs) may be included on one order). The FOC will contain but is not necessarily limited to: purchase order number, telephone number, Local Service Request number, due date, Service Order number. For orders submitted via EDI or LEX, SWBT's LASR system will process orders on a real time basis, rather than in a batch mode.
4.4 Upon work completion, SWBT will provide CLEC with an 855 EDI transaction based Order Completion that states when that order was completed. When available, SWBT will provide CLEC an 865 EDI transaction based Order Completion. This capability will be available when standards are completed by OBF and TCIF/EDI Committees or as agreed to by the Parties. For orders submitted via EDI or LEX, SWBT's LASR system will process orders on a real time basis, rather than in a batch mode. Upon completion, for orders submitted via EDI or LEX, SOCs will be returned on a real-time basis and in accordance with Attachment 17.
4.5 Where available, SWBT will perform pre-testing and will provide in writing (hard copy) or electronically, as directed by XXXX, all test and turn up results in support of Resale services ordered by CLEC.
4.6 As soon as identified, SWBT will provide CLEC a 997 EDI transaction based Rejections/Errors notification occurring in any of the EDI data element(s) fields contained on any CLEC...
