Reassignment Enroute. If a FRALS/Ambulance is reassigned en‐route or turned around prior to Arrival at Incident Location (e.g., to respond to a higher priority request), compliance and fines shall be calculated based on the Response Time Standard applicable to the assigned priority of the initial response. The Response Time clock shall not stop until the arrival of a FRALS/Ambulance on the scene from which the unit was diverted.
Reassignment Enroute. If an Ambulance is reassigned by CAD enroute prior to arrival on scene (e.g. to respond to a higher priority request), the Contractor’s compliance and liquidated damages will be calculated based on the response time requirement applicable to the assigned priority of the initial response. The response time clock will not stop until the arrival of an Ambulance on the scene from which the Ambulance was diverted.
Reassignment Enroute. If an ambulance is reassigned enroute prior to arrival at scene (e.g., to respond to a higher priority request), performance will be calculated based on the Response Time applicable to the assigned priority of the initial response. The response time clock will not stop until the arrival of an emergency ambulance at scene from which the original ambulance was diverted. If an ambulance is diverted to a higher priority call, the new incident begins at the time stamped “call received” for that incident and not the time of the diversion.
