Refund of charges. If:
(a) as a consequence of a fault on the Network, there is a continuous interruption affecting a Consumer’s Point of Connection for 24 hours or longer; and
(b) the Retailer within 60 days of the interruption requests the Distributor to refund the charges paid by the Retailer in respect of the ICP or ICPs for that Consumer for the number of complete days during which the loss of supply continued, the Distributor will issue a Credit Note and refund, in the next monthly billing cycle, the Distribution Services charges paid by the Retailer in respect of the ICP or ICPs for that Consumer for the number of complete days during which supply was interrupted.
Refund of charges. Not applicable.
Refund of charges. If, as a consequence of a fault on the Network, there is a continuous interruption affecting a Customer’s Point of Connection for 24 hours or longer, the Distributor must issue a Credit Note and refund, in the next monthly billing cycle, for the Distribution Services charges paid by the Trader in respect of the ICP or ICPs for that Customer for the number of complete days during which supply was interrupted, provided that the Trader requests that the Distributor refund such charges no later than 60 days after the interruption.
Refund of charges. If:
(a) as a consequence of a fault on the Network (not being a Force Majeure Event or resulting from third party damage to the Network), there is a continuous interruption affecting a Consumer’s Point of Connection for 24 hours or longer; and
(b) the Retailer within 60 days of the interruption requests the Distributor to refund the charges paid by the Retailer in respect of the ICP or ICPs for that Consumer for the number of complete days during which the loss of supply continued, the Distributor will issue a Credit Note and refund the Distribution Services charges paid by the Retailer in respect of the ICP or ICPs for that Consumer for the number of complete days during which supply was interrupted.
Refund of charges. There will be no refund in fees for withdrawals after August 1, 2019. Up to that date space rental fees, less a $20 processing fee, will be refunded. Any and all withdrawals must be in writing and will be effective upon receipt by CCAFI at the address above. Exhibitors who fail to show up or who fail to remain for the entire Festival may not be permitted to rent space at future Festivals.
Refund of charges. On termination of the Agreement, unless otherwise agreed, there will be no refund of charges covering the period between termination date and expiry.
Refund of charges. If:
(a) as a consequence of a fault on the Network (not being a Force Majeure Event or resulting from third party damage to the Network), there is a continuous interruption affecting a Customer’s Point of Connection for 24 hours or longer; and
(b) the Trader within 60 days of the interruption, in writing:
(i) requests the Distributor to refund the charges paid by the Trader in respect of the ICP or ICPs for that Customer for the number of complete days during which the loss of supply continued; and
(ii) provides for each ICP the period during which the loss of supply continued, the Distributor must in the next monthly billing cycle after receipt of the request and information required by clause 9.10(b), issue a Credit Note and refund for the relevant Distribution Services charges paid by the Trader in respect of the ICP or ICPs for that Customer for the number of complete days during which supply was interrupted.
Refund of charges. If:
(a) Subject to clause 23.6as a consequence of a fault on the Network (not resulting from a Force Majeure Event or resulting from third party damage to the Network), there is a continuous interruption affecting a Consumer’s Point of Connection for 24 hours or longer; and
(b) the Retailer within 60 days of the interruption requests the Distributor to refund the charges paid by the Retailer in respect of the ICP or ICPs for that Consumer for the number of complete days during which the loss of supply continued, the Distributor will issue a Credit Note and refund, in the next monthly billing cycle, the Distribution Services charges paid by the Retailer in respect of the ICP or ICPs for that Consumer for the number of complete days during which supply was interrupted. The Retailer agrees to refund any charges paid to Consumers affected by a continuous interruption for 24 hours or longer.
Refund of charges. The Distributor’s Service Standards and Refunds policy will be made available on the Distributor’s website. That policy outlines the circumstances under which the Trader or a Customer is entitled to a refund in the event of a continuous interruption affecting a Customer. The Distributor may amend, vary, replace or revoke that policy from time to time at its discretion provided that it first gives the Trader 60 Working Days’ notice outlining the proposed changes and the reasons for the proposed change. The Distributor must in good faith consider any written feedback the Trader provides within 30 Working Days from the date of the notice. The Trader acknowledges that the Distributor may in accordance with the terms of this clause vary the terms on which refunds are given or cease to provide refunds altogether at its discretion.
Refund of charges. If:
(a) as a consequence of a fault on the Network (not being a Force Majeure Event), there is a continuous interruption affecting a Customer’s Point of Connection for 24 hours or longer; and
(b) the Trader, in writing and within 60 days of the end of the interruption:
i. requests the Distributor to refund the charges paid by the Trader to the Distributor in respect of the ICP or ICPs for that Customer for the number of complete days for which supply was interrupted;
ii. provides evidence to the Distributor’s satisfaction (acting reasonably) that such ICP or ICPs suffered the interruption for the period claimed, unless the Distributor agrees such evidence is not required; and
iii. undertakes to the Distributor that the refund of such charges will be passed on in full by the Trader to the relevant Customer as soon as reasonably practicable following receipt by the Trader of the refund from the Distributor, the Distributor must, within 10 Working Days of receipt of the request, information and undertaking required by clause 9.10(b), issue a Credit Note and refund for the relevant charges paid by the Trader in respect of the ICP or ICPs for that Customer for the number of complete days for which supply was interrupted.
