Resident’s Income. 15.7.1 The Provider shall have a procedure for assisting any Resident who requests to open savings or bank accounts in an establishment of the Resident‟s choice.
15.7.2 Any disputes regarding monies charged to Residents for Additional Services provided by the Provider shall be referred to the Resident‟s Representative and Care Manager. The Care Manager may take such action as is deemed appropriate in the circumstances.
15.7.3 The Provider will ensure that appropriate and clear procedures and written guidelines are in place to ensure that any monies held by a Resident in the Home are, if accessed, fully noted, signed and dated by the Resident or by their Appointee (unless the Provider is Appointee) with Enduring Power of Attorney (EPA) and at least two appropriate officers of the Provider with receipts provided and attached to the Residents records. Any purchase by or on behalf of the Resident or any monies taken from a Resident‟s account must be fully identified and authorised by the Resident/Appointee and the Provider‟s authorised officers. Where any purchase by or on behalf of the Resident or any monies taken from a Residents account • Does not form part of the agreed pattern of financial expenditure as detailed in the care plan, or • Such may be payable to the Provider; or anyone associated with the Provider; or • Where there may be a potential conflict such as where the Provider maybe Appointee; or • The amount is over £100 within a monthly period. This must be referred to the Care Manager before purchase or access to ensure that the Resident clearly understands and wants the purchase, or that if Appointee authorising that such is appropriate and reasonable for the Resident and their needs. All such procedures, guidelines and records relating to the operation of same in respect of each Resident will be made available on request to Trust authorised personnel to review and /or to any other departmental/health service agencies. The Provider will be responsible for any discrepancies, theft or loss.
15.7.4 The Providers will comply with the DHSSPS Circular HSS (F) 08-2015 Safeguarding of Service Users` Finances within Residential and Nursing Homes and Supported Living Settings, issued on the 13th January 2015, and the RQIA Report on Oversight of Service User‟s Finances in Residential & Supported Living Settings – June 2014 or as amended from time to time. The Provider must ensure that adequate financial controls and procedures are in operation to safeguard ...
Resident’s Income. 15.7.1 The Home shall have a procedure for assisting any Resident who requests to open savings or bank accounts in an establishment of the Resident’s choice.
15.7.2 Any disputes regarding monies from Residents in payment for additional services provided by the Home shall be referred to the Resident’s representative and Care Manager. The Care Manager may take such action as is deemed appropriate in the circumstances.
