Common use of RESOLVING WORKPLACE CONCERNS OR DISPUTES Clause in Contracts

RESOLVING WORKPLACE CONCERNS OR DISPUTES. This procedure will be followed to resolve any concerns or dispute arising from the Agreement. 1.8.1 The first step is for the Employee to discuss the matter and its potential resolution with his/her immediate Supervisor/Manager as soon as possible. The Supervisor/Manager must respond within five (5) working days. 1.8.2 If the Employee is not satisfied with the outcome, he/she may refer the matter to a more senior Company Manager for further consideration and resolution. 1.8.3 If the dispute is still not resolved the Employee or the Company may refer the matter to the Australian Industrial Relations Commission (“AIRC”) for conciliation. If conciliation fails to resolve the matter, the parties may by agreement request that the matter be arbitrated. Should this occur, the decision of the AIRC will be final and binding. 1.8.4 While a concern or dispute is being dealt with, work will continue as normal except where there is a bona fide concern regarding an immediate threat to health or safety. Where there is a bona fide safety issue, an Employee must perform alternative work as directed. There will be no bans, stoppages or limitations on the way that work is customarily performed. The Act prohibits industrial action during the life of this Agreement. 1.8.5 At any stage an Employee may seek help, assistance or representation from a person, agent or union of his/her choice.

RESOLVING WORKPLACE CONCERNS OR DISPUTES. This procedure will be followed to resolve any concerns or dispute arising from the Agreement. 1.8.1 3.1.1 The first step is for the Employee to discuss the matter and its potential resolution with his/her immediate Supervisor/Manager as soon as possible. The Supervisor/Manager must respond within five (5) working days. 1.8.2 3.1.2 If the Employee is not satisfied with the outcome, he/she may refer the matter to a more senior Company Manager for further consideration and resolution. 1.8.3 3.1.3 If the dispute is still not resolved the Employee or the Company may refer the matter to the Australian Industrial Relations Commission (“AIRC”) ” for conciliation. If conciliation fails to resolve the matter, the parties may by agreement request that the matter be arbitrated. Should this occur, the decision of the AIRC will be final and binding. 1.8.4 3.1.4 While a concern or dispute is being dealt with, work will continue as normal except where there is a bona fide concern regarding an immediate threat to health or safety. Where there is a bona fide safety issue, an Employee must perform alternative work as directed. There will be no bans, stoppages or limitations on the way that work is customarily performed. The Act prohibits industrial action during the life of this the Agreement. 1.8.5 3.1.5 At any stage an Employee may seek help, assistance or representation from a person, agent or union of his/her choice.