CLASSIFICATION AND WORK REQUIREMENTS. 6.1.1 Employees are, subject to their qualifications, experience and fitness, required to perform all of the tasks of their position, including those tasks that are incidental or of a lower classification to the main functions of their position.
6.1.2 Allocation to tasks and the location of work will be at the Employers’ direction. Employees may be transferred to other reasonable locations to perform work of a similar nature appropriate to their classification either on a temporary or permanent basis.
6.1.3 Employees will be required to actively participate in the Employers Performance Management Programme.
6.1.4 Nothing in this Agreement precludes an Employees appointment to another classification of work within this Agreement, in which case this Agreement continues to apply.
CLASSIFICATION AND WORK REQUIREMENTS. 2.4.1 Employees will be appointed to a classification as set out in Schedule 3. An Employee is, subject to his/her qualifications, experience and fitness, required to perform all of the tasks of the position, including those tasks that are incidental or of a lower classification to the his/her classification.
2.4.2 An Employee’s allocation to tasks and the location of work will be at the Company’s direction considering operational requirements.
2.4.3 Nothing in this Agreement precludes an Employee’s appointment to another classification of work within this Agreement, in which case this Agreement continues to apply.
CLASSIFICATION AND WORK REQUIREMENTS. The following applies to all classifications: It shall be an objective of employees covered under this agreement to be polite, courteous and project a professional attitude toward the public. All classifications that work in direct contact with the public are expected to maintain a high standard of appearance. Employees will be required to attend training courses provided by the Company relevant to their job description. Where possible, dates convenient to the employee and the Company will be scheduled. Employees will be responsible for familiarizing themselves with all Company rules and regulations pertaining to their duties governed by Article II (c). All employees will participate in on-the-job training of fellow employees when required within their job description. This will not replace formal training. CUSTOMER EXPERIENCE REPRESENTATIVE (Note - The CER classification and work requirements are inclusive of the newly established Associate Customer Experience Representative found in a Letter of Agreement in the back of this CBA) The Customer Experience Representative will encourage all Customer Experience employees to provide a consistent and superior level of service that promotes customer loyalty and future business. The work of a Customer Experience Representative shall be to supervise, direct, lead, instruct and assist the Customer Experience Agent classification including on-the-job training. In connection with this work he shall be responsible for the administration and application of the established policies and procedures of the Company relative to his job description. He may be required to perform the work of a Customer Experience Agent when necessary. He will also perform other duties as required or where directed by Management, relative to his job description. He will be required to obtain and maintain qualifications relevant to his job description. These qualifications will not be in conflict with those spelled out in the agreement. He will be given necessary time and the training to secure such qualifications and will not be penalized by the Company if it fails to provide or schedule the necessary training. A Customer Experience Representative who fails a course will be given necessary time and training as prescribed by the Company to prepare for a retest with no change in status or pay scale. The maximum number of retests will be two (2) for a total of three (3) tests. ASSOCIATE CUSTOMER EXPERIENCE AGENT All Customer Experience Agents hired...
CLASSIFICATION AND WORK REQUIREMENTS.
2.2.1 Subject to their qualifications, experience and fitness, Employees are required to perform all of the tasks of their position, including those tasks that are incidental to or of a lower classification to the main functions of their position.
2.2.2 The allocation of tasks and the location of work will be at the Employer's direction considering operational requirements.
CLASSIFICATION AND WORK REQUIREMENTS. The following applies to all classifications: It shall be an objective of employees covered under this agreement to be polite, courteous and project a professional attitude toward the public. All classifications that work in direct contact with the public are expected to maintain a high standard of appearance. Employees will be required to attend training courses provided by the Company relevant to their job description. Where possible, dates convenient to the employee and the Company will be scheduled. Employees will be responsible for familiarizing themselves with all Company rules and regulations pertaining to their duties governed by Article II (c). All employees will participate in on-the-job training of fellow employees when required within their job description. This will not replace formal training. All classifications will be required to drive Company vehicles. All classifications can be required to carry out all and any functions that fall within their scope of Approvals, to support and maintain the operation. All classifications can be used to complete all and any technical data entry, including but not limited to EWS. This includes entries generated regardless of origin. The work of a Maintenance Representative shall consist of, but not limited to, instructing and directly supervising the work of mechanics and related personnel assigned to him, in regard to maintenance, overhaul servicing of aircraft, their components and accessories and ground equipment. In connection with this work, he may be required to be responsible for the administration of established policy and procedures. He will be required to hold current British Airways authorizations and comply with CAA Directives, and such authorization must be endorsed to cover the types of aircraft at the station or stations in question. He will in all cases be given reasonable time and the necessary training to secure such authorizations or extensions. He will certify all aircraft as required. A Maintenance Representative will perform all the work required in the Mechanic classification. In addition, as a working member of the group he will be required to lead and direct the work of Mechanics. Inability to obtain clearance for taxiing because of health reasons will not be a bar to promotion to Maintenance Representative if the employee is otherwise qualified. He may be required to taxi aircraft. He will be required to fly with the aircraft between stations within his eight (8) hour shift for th...
CLASSIFICATION AND WORK REQUIREMENTS. 2.5.1 Employees will be appointed to a classification as set out in Schedule 1. An Employee is, subject to his/her qualifications, experience and fitness, required to perform all of the tasks of the position, including those tasks that are incidental or of a lower classification to his/her classification.
2.5.2 An Employee’s allocation to tasks and the location of work will be at the Company’s direction considering operational requirements.
CLASSIFICATION AND WORK REQUIREMENTS. (A) Maintenance Control Technician
CLASSIFICATION AND WORK REQUIREMENTS. 9.1 An Employee is, subject to his/her qualifications, experience and fitness, required to perform all of the tasks of the position, including those tasks that are incidental or of a lower classification to his/her classification.
9.2 An Employee’s allocation to tasks and the location of work will be at the Company direction considering operational requirements.
9.3 An Employee must observe and conform to all the laws and customs of the Financial Industry as well as maintaining up-to-date accreditation of the MFAA (paid by the Company). These are fundamental requirements of an Employee’s contract of employment. Failure to do so may lead to dismissal.
CLASSIFICATION AND WORK REQUIREMENTS. 2.4.1 An Employee's appointment under this Agreement is that identified in their Letter of Offer. The Employee is, subject to their qualifications, experience and fitness, required to perform all of the tasks of the position, including those tasks that are incidental or of a lower classification to the main functions of the Employee's position.
2.4.2 Nothing in this Agreement precludes an Employee's appointment to another classification of work within this Agreement, in which case this Agreement continues to apply.
CLASSIFICATION AND WORK REQUIREMENTS. 3 The following applies to all classifications: It shall be an objective of employees covered under 4 this agreement to be polite, courteous and project a professional attitude toward the public and co-
