Retail Customer Returns Clause Samples
The Retail Customer Returns clause establishes the terms under which customers can return purchased goods to a retailer. Typically, it outlines the acceptable time frame for returns, the condition products must be in to qualify, and any documentation or proof of purchase required. This clause serves to provide clear guidelines for both the retailer and the customer, reducing disputes and ensuring a smooth process for handling returns.
Retail Customer Returns. Velovita offers a 60 (sixty) days 100% (one hundred) unconditional money back guaran- tee on products to all retail customers. Every Member is bound by his/her Agreement and the Policies to honor this guarantee. Prior to the completion of any retail sale a Mem- ber must, at a minimum, make a verbal disclosure to the prospective purchaser of the right to cancel. If a retail customer is dissatisfied with any Velovita product for any reason, then the retail customer may return the unused portion of the product to the Member from whom it was originally purchased within 60 (sixty) days for either a replacement or a refund of the purchase price of the product. • The Velovita Support Department is notified in writing of a pending return of products by a retail customer. • The Member through who the returned product was originally purchased re- turns the product to Velovita as instructed by the Velovita Support Department. • The returned product is received by Velovita within 5 (Five) days from the date of return of the product to Member by the customer. • The returned product, upon return to Velovita is accompanied by the following: • A signed statement from the retail customer identifying the reason for the re- turn and including*: • a dated copy of the original retail sales receipt • the returned product as received from the retail customer • the name, address and telephone number of the retail customer Proper shipping carton(s) and packing material are to be used in packaging the product(s) being returned for replacement, and the best and most economical means of shipping is suggested. Velovita will pay the cost of shipping replacement product(s) to the Mem- ber. Velovita will not refund, to any Member, the purchase price of any retail customer returns, and no replacement products will be released if the conditions of the rule are not met. *Retail sales return requests must be clearly written with complete details (name, ad- dress, telephone number, email, if available, and any other information which would al- low Velovita to verify the sale and subsequent return.) Unverifiable retail sales cannot be replaced. Falsified information could lead to further investigation and possible suspen- sion of a Member’s status as a Member of Velovita.
Retail Customer Returns. ▇▇▇▇▇ offers a thirty (30) day, one hundred percent (100%) unconditional money back guarantee on products to all retail customers. Each ▇▇▇▇▇ distributor is bound by his/her Distributor Agreement and the Policies and Procedures to honor this guarantee. Prior to the completion of any retail sale, a distributor must make a verbal disclosure of the right to cancel. If a retail customer is dissatisfied with any ▇▇▇▇▇ product for any reason, then the retail customer may return the unused portion of the product(s) to the Company if purchased online or to the distributor from whom it was purchased within thirty (30) days from the date of purchase for either a replacement, exchange for another product or a full refund of the purchase price of the product. ▇▇▇▇▇ will replace the returned product to the distributor providing the following steps and conditions are met: x ▇▇▇▇▇ is notified of a pending retail customer return. x The distributor through whom it was originally purchased returns the product to ▇▇▇▇▇ as instructed by ▇▇▇▇▇ Customer Service. x The product is received by ▇▇▇▇▇ within fifteen (15) days from the return date to the distributor. x The return* is accompanied by the following: o A signed statement from the retail customer identifying the reason for the return and include: o A dated copy of the original sales receipt; o The product as received from the retail customer; and o The name, address and telephone number of the retail customer. Proper shipping carton(s) and packing material are to be used in packaging the product(s) being returned for replacement, and the best and most economical means of shipping is suggested. ▇▇▇▇▇ will pay the cost of shipping replacement product(s) to the distributor. ▇▇▇▇▇ will not refund, to any distributor, the purchase price of any retail customer returns and no replacement products will be released if the conditions of the rule are not met. *Retail sales return requests must be clearly written with complete details (name, address, telephone number, email – if available, and any other information which would allow ▇▇▇▇▇ to verify the sale and subsequent return). Unverifiable retail sales cannot be replaced. Falsified information could lead to further investigation and possible suspension of distributorship.
Retail Customer Returns. BF International offers a thirty (30) day, one hundred percent (100%) unconditional money back guarantee on products to all retail customers. Each BF International distributor is bound by his/her Distributor Agreement and the Policies and Procedures to honor this guarantee. Prior to the completion of any retail sale, a distributor must make a verbal disclosure of the right to cancel. If a retail customer is dissatisfied with any BF International product for any reason, then the retail customer may return the unused portion of the product(s) to the Company if purchased online or to the distributor from whom it was purchased within thirty (30) days from the date of purchase for either a replacement, exchange for another product or a full refund of the purchase price of the product. BF International will replace the returned product to the distributor providing the following steps and conditions are met:
Retail Customer Returns