Return Material Authorization (RMA) a. End Users supported by a Reseller should contact the Reseller directly for instructions.
b. End Users supported directly by Vocera should request a Return Material Authorization (RMA) number by logging into the Technical Support Portal at: xxx.xxxxxx.xxx/xxxxxxx and opening an RMA case. Alternatively, End Users may open a RMA case by calling Technical Support using the contact information posted at xxx.xxxxxx.
Return Material Authorization (RMA) a. End Users supported by a Reseller should contact the Reseller directly for instructions.
b. End Users supported directly by Vocera should request a Return Material Authorization (RMA) number by logging into the Technical Support Portal at: xxx.xxxxxx.xxx/xxxxxxx and opening an RMA case. Alternatively, End Users may open an RMA case by calling Technical Support using the contact information posted at xxx.xxxxxx.xxx/xxxxxxx-xx. Upon authorization of the return, the End User will be provided with an RMA number, which will be valid for thirty (30) days from the date of issuance. Full instructions, including diagnostic criteria and information regarding eligible warranty returns, are available on the Vocera Technical Support Portal. Assistance in using the Vocera Technical Support Portal may be obtained by sending an email to xxxxxxx@xxxxxx.xxx. Once an RMA number is issued, please properly package the equipment being returned and label the outside of the package with the assigned RMA number. End User will be provided with a shipping address when an RMA is authorized. End User is responsible for shipping charges (including shipping insurance) to return products to Vocera. Vocera is responsible for shipping charges to return to End User any products repaired or replaced in accordance with the applicable warranty (including Customer Care provisions, if applicable). Repaired or replace Vocera badges will be in reset to a default state of the then-current Vocera firmware release for the badge. Product returned to Vocera without an active RMA number, or product which does not match the RMA case details or does not qualify for warranty support may be returned to the End User by Vocera as is and without repair.
Return Material Authorization (RMA). SUPPLIER shall provide BUYER with RMA procedures. The following procedure shall apply to SUPPLIER’s Repair of Products.
Return Material Authorization (RMA). All returns shall be handled in accordance with QUALCOMM's RMA Procedures. For each repair requested during the term and for Customer's return of any part(s) for repair, Customer shall request an RMA Number. Any unauthorized part received by QUALCOMM will be returned at the Customer's sole expense. If RMA number is issued by QUALCOMM and QUALCOMM fails to receive Customer's defective part within thirty (30) days of issuance of the RMA number, QUALCOMM reserves the right to cancel the RMA upon written notice to Customer, and retain any monies received by the Customer for said repair. Customer may cancel an RMA prior to Customer's shipment of part(s) upon written notice to QUALCOMM. Upon receipt of Customer's notice, QUALCOMM will cancel the associated RMA number. Information in the form of Exhibit A hereto will be required prior to each repair.
Return Material Authorization (RMA). Buyer will not make any returns to Seller without first obtaining a written Return Material Authorization (RMA) number, which shall be promptly issued by Seller upon request by Buyer. All Products for which refund and/or replacement is sought and all returns shall be marked with a Return Material Authorization number issued by Seller to enable tracking. Buyer agrees to pay Seller the full purchase price in connection with any returned wafers or Products which Seller determines were within Seller’s specifications at the time of initial delivery to the carrier or at the time of return to Seller. Generally, Seller will analyze authorized returns within four (4) working weeks of receipt by Seller, and promptly thereafter report on the results. Buyer agrees to cooperate in good faith with Seller to resolve any problems that may arise and to promptly send Seller the results of all tests and analyses concerning Products.
Return Material Authorization (RMA) a. End Users supported by a Reseller should contact the Reseller directly for instructions.
b. End Users supported directly by Vocera should request a Return Material Authorization (RMA) number by logging into the Technical Support Portal at: xxxxx://xxx.xxxxxxx.xxx/us/en/acute-care/vocera/support.html and opening an RMA case. Alternatively, End Users may open a RMA case by calling Technical Support using the contact information posted at xxxxx://xxx.xxxxxxx.xxx/us/en/acute-care/vocera/support.html. Upon authorization of the return, the End User will be provided with an RMA number which will be valid for thirty (30) days from the date of issuance. Full instructions, including diagnostic criteria and information regarding eligible warranty returns, are available on the Vocera Technical Support Portal. Assistance in using the Vocera Technical Support Portal may be obtained by sending an email to xxxxxxxxx@xxxxxxx.xxx.
c. Once an RMA number is issued, please properly package the equipment being returned and label the outside of the package with the assigned RMA number. End User will be provided with a shipping address when an RMA is authorized. End User is responsible for shipping charges (including shipping insurance) to return products to
Return Material Authorization (RMA). SMIC strives to maintain high quality and reliability standards in fabrication. All Contract Wafers good for shipping shall have passed necessary criteria. If Spansion rejects a Contract Wafer during the Warranty Period, Spansion shall request, within one (1) year of receipt of the Contract Wafers, SMIC’s authorization to return any Contract Wafers. In such circumstances, Spansion and SMIC will confer and determine the reason for the rejection of the Contract Wafers, and SMIC will immediately exercise its commercially reasonable efforts to develop and implement a corrective action plan to address the manufacturing-related issues or defects relating to the SMIC Process. All Contract Wafers that are properly rejected due to failure to meet Wafer Standards and that are confirmed by SMIC to be nonconforming may be returned to SMIC for a refund of the purchase price stated in the applicable Addendum or may be retained by Spansion subject to an agreed upon credit being issued by SMIC. For such properly rejected Wafers that Spansion returns to SMIC for a refund of the purchase price, SMIC will be responsible for Spansion’s shipping cost, customs and export costs and insurance. Title and risk of loss of damage to RMA material will pass to SMIC at Spansion’s docks.
Return Material Authorization (RMA). For material return, Lonza operates a paperless, computer-supported system. The following procedure will be followed:
Return Material Authorization (RMA). A. An RMA may be issued for a part(s) if one (or more) of the following occur:
1. The Customer receives the incorrect unit from that which was listed on the Customers purchase order.
2. The Customer receives a damaged or broken unit without prior notification and written consent by Customer.
3. The part(s) ordered is unable to pass FAA, EASA, CAAC and manufacturer repair standards and/or mutually agreed upon to be Beyond Economical Repair (BER).
4. The part(s) ordered is not operational upon installation.
B. In order to obtain an RMA from GUANGZHOU HANGRUN regarding an issue on a part(s), the Customer must contact GUANGZHOU HANGRUN’s sales representative. The Customer is obligated to provide supporting documentation to GUANGZHOU HANGRUN of the issue which must include but is not limited to: 2 / 4 HRT-FM-SC-05-B/1
1. Shop Report from an approved FAA certified repair facility.
2. A report from an airline or appropriate aircraft operator quality control department that the part(s) was not operational upon installation.
3. A picture of the part(s) showing either visible damage or that the incorrect part(s) was received by Customer.
C. All RMA requests must be received within 30 days of invoice date. Failure to complete the RMA packet and provide all supporting documentation within 30 days of invoice date will result in the denial of a request.
D. All part(s) being returned must be received in GUANGZHOU HANGRUN’s warehouse within 14 calendar days of RMA issue date.
E. If part(s) is shipped to a location other than the address supplied on the RMA, Customer is responsible for shipping fees to the correct location. Any shipping charges incorrectly billed to GUANGZHOU HANGRUN will be immediately reimbursed by Customer, along with a 20% administrative fee and payment will be due immediately.
F. All returns must be pre-approved and cannot be returned without prior receipt of an RMA from GUANGZHOU HANGRUN.
G. The RMA number must be referenced on all documentation pertaining to the return and must also be clearly marked on the outside of the returned package.
H. The returned parts must be assembled to the same condition as they were shipped, not dismantled, any part returned to GUANGZHOU HANGRUN altered, damaged or missing subcomponents will nullify Customer’s request for RMA.
Return Material Authorization (RMA). Returned Material Authorization is a process agreed to between Solectron and NCR for return of non-conforming Products or Parts, or incomplete / incorrect orders. Specific requirements are defined in section 6.0.
