SaaS Exclusions Sample Clauses

SaaS Exclusions. AvePoint shall use commercially reasonable efforts to make the SaaS Solutions available at the gateway between the public internet and the network of the Cloud Services Provider, except for: (i) scheduled Downtime (of which AvePoint shall, to the extent practicable, schedule so as not to adversely affect Customer's business); and (ii) as set forth in the Agreement. AvePoint shall use reasonable efforts to give ten (10) days’ notice of any service maintenance to the infrastructure network, hardware, or software used by AvePoint if AvePoint, in its reasonable judgment, believes that such maintenance will impact Customer’s use of its production instances. Notwithstanding the foregoing, no notice may be provided if AvePoint, in its sole and reasonable discretion, determines that maintenance is needed to secure the availability, security, stability, or performance of the SaaS Solution. Uptime and Downtime, and any additional performance targets, shall not apply to the extent performance or availability issues result from scheduled Downtime or are directly or indirectly due to factors beyond AvePoint’s reasonable control, including but not limited to those that are (i) caused by a fault, failure, or availability of the internet or any public telecommunications network; (ii) caused by a fault, failure, or availability problems of the Cloud Storage Provider; (iii) caused by a fault, failure, or availability problems of any cloud-based services registered by Customer in the SaaS Solution; (iv) caused by Customer’s hardware or software; (v) caused by the actions or inactions of Customer; (vi) caused by Customer’s use of the SaaS Solution other than in accordance with the Agreement; or (vii) attributable to the acts or omissions of Customer or Customer’s Authorized Users, or anyone gaining access to the SaaS Solution by means of Customer’s Accounts, passwords, or equipment.
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SaaS Exclusions. AvePoint shall use commercially reasonable efforts to make the SaaS Solutions available at the gateway between the public internet and the network of the Cloud Services Provider, except for: (i) scheduled Downtime (of which AvePoint shall, to the extent practicable, schedule so as not to adversely affect Customer's business); and (ii) as set forth in the Agreement. AvePoint shall use reasonable efforts to give ten (10) days’ notice of any service maintenance to the infrastructure network, hardware, or software used by AvePoint if AvePoint, in its reasonable judgment, believes that such maintenance will impact Customer’s use of its production instances. Notwithstanding the foregoing, no notice may be provided if AvePoint, in its sole and reasonable discretion, determines that maintenance is needed to secure the availability, security, stability, or performance of the SaaS Solution. Uptime and Downtime, and any additional performance targets, shall not apply to the extent performance or availability issues result from scheduled Downtime or are directly or indirectly due to factors beyond AvePoint’s reasonable control, including but not limited to those that are (i) caused by a fault, failure, or availability of the internet or any public telecommunications network; (ii) caused by a fault, failure, or availability problems of the Cloud Storage Provider; (iii) caused by a fault, failure, or availability problems of any cloud-based services registered by Customer in the SaaS Solution;
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SaaS Exclusions. AvePoint shall use commer- cially reasonable efforts to make the SaaS Solutions avail- able at the gateway between the public internet and the network of the Cloud Services Provider, except for: (i) scheduled Downtime (of which AvePoint shall, to the ex- tent practicable, schedule so as not to adversely affect SOLUTIONS AVEPOINT Solutions SaaS. Le Client peut accéder aux Solutions SaaS achetées et les utiliser sur la base d'un Abonnement uni- quement pour ses opérations et objectifs commerciaux in- ternes, sous réserve du présent Contrat, de la Documenta- tion et de toutes les restrictions relatives à la portée de l'utilisation et des descriptions des Solutions figurant sur la Commande applicable. Une Solution SaaS est limitée pour la période de temps spécifiée dans la Commande comme suit : (a) accès par utilisateur : un utilisateur par période de temps conformément aux frais indiqués sur la Commande ; ou (b) accès par utilisation : l'accès est basé sur le nombre, la taille ou la quantité de données traitées par la Solution SaaS et est limité au montant indiqué sur la Commande. L'acceptation des Solutions n'est pas su- bordonnée à la livraison d'une fonctionnalité ou d'une ca- ractéristique future, et ne dépend pas non plus de com- mentaires publics oraux ou écrits faits par AvePoint concernant une fonctionnalité ou une caractéristique fu- ture. Le Client est responsable de l'utilisation de la Solution SaaS par ses Utilisateurs Autorisés (tels que définis ci-des- sous) et du respect total du présent Contrat. Le Client gar- dera confidentiels ses identifiants et mots de passe et res- tera responsable de toutes les actions effectuées par le biais de ses comptes. Accord de niveau de service SaaS. Les Solutions SaaS doivent avoir un temps de fonctionnement non inférieur à 99,9 % (l’équivalent d’un temps d'arrêt supérieur à 43 mi- nutes et 49 secondes) par mois (" SLA "). AvePoint doit recevoir des réclamations de temps d'arrêt excessif suffi- samment détaillées au plus tard à la fin du mois civil sui- vant le mois au cours duquel le temps d'arrêt présumé s'est produit. Si les Parties déterminent qu'AvePoint n'a pas respecté l'exigence de temps de fonctionnement après l'enquête d'AvePoint, le Client aura droit, en tant que recours exclusif, à un Crédit de Service qui ne dépas- sera pas, pour un mois donné, quinze (15%) des frais men- suels. Nonobstant ce qui précède, si les Parties détermi- nent que la ou les Solutions SaaS ont eu un temps de fonctionnement inf...
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SaaS Exclusions. AvePoint shall use commer- cially reasonable efforts to make the SaaS Solutions available at the gateway between the public internet and the network of the Cloud Services Provider, except for: (i) scheduled Downtime (of which AvePoint shall, to the extent practicable, schedule so as not to ad- versely affect Customer's business); and (ii) as set forth in the Agreement. AvePoint shall use reasonable ef- forts to give ten (10) days’ notice of any service mainte- xxxxx to the infrastructure network, hardware, or Soft- xxxx used by AvePoint if AvePoint, in its reasonable judgment, believes that such maintenance will impact Customer’s use of its production instances. Notwith- standing the foregoing, no notice may be provided if
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Related to SaaS Exclusions

  • Specific Exclusions Apart from the exclusions common to all covers, the following are also excluded. We do not intervene for: ♦ Travel taken for the purpose of diagnosis and/or treatment, ♦ Medical and hospitalisation expenses in the country of residence, ♦ Drunkenness, suicide or attempted suicide and their consequences, ♦ Any voluntary mutilation of the insured, ♦ Ailments or benign injuries which can be treated on site and/or which do not prevent the Beneficiary/Insured from continuing his trip, ♦ The states of pregnancy, unless there are unforeseeable complications, and in all cases, the states of pregnancy beyond the 36th week, voluntary termination, the aftermath of childbirth, ♦ Convalescence and ailments during treatment, not yet consolidated and involving a risk of sudden aggravation, ♦ Illnesses diagnosed previously that have resulted in hospitalisation in the 6 months preceding the date of departure on the trip, ♦ Events related to medical treatment or surgery that are not unforeseen, fortuitous or accidental, ♦ Prosthesis costs: optical, dental, acoustic, functional, etc. ♦ The consequences of infectious risk situations in an epidemic context that are subject to quarantine or preventive measures or specific surveillance by the international health authorities and/or local health authorities of the country where you are staying and/or national authorities of your country of origin, unless otherwise specified in the cover. ♦ The costs of spa treatment, cosmetic treatment, vaccination and resultant costs, ♦ Stays in a rest home and the resultant costs, ♦ Rehabilitation, physiotherapy, chiropractic and resultant costs, ♦ Scheduled hospitalisations. In the event of significant trauma following your quarantine related to a context of epidemic or pandemic, we can, at your request, put you in contact with a psychologist by telephone, within the limit indicated in the Schedule of Cover. These sessions are strictly confidential. This listening work is not to be confused with the psychotherapeutic work done by licensed practitioners. Under no circumstances can this service be a substitute for psychotherapy, due to the physical absence of the caller. EMERGENCY SUITCASE In the event that you no longer have enough usable personal effects at your disposal due to your quarantine or your hospitalisation following an epidemic or pandemic, we pay, on presentation of supporting documents, for basic necessities, up to the amount indicated in the Schedule of Cover. DOMESTIC HELP Following your repatriation by us following an illness linked to an epidemic or a pandemic, if you cannot perform your usual household chores, we look for, arrange and pay for domestic help assistance, within the limit indicated in the Schedule of Cover. DELIVERY OF HOUSEHOLD SHOPPING Following your repatriation by us following an illness linked to an epidemic or a pandemic, if you are not able to leave your home, we organize and cover, within the limit of local availability, the costs of delivery of your shopping within the limit set in the Schedule of Cover. PSYCHOLOGICAL SUPPORT UPON YOUR RETURN HOME In the event of significant trauma following an event related to a context of epidemic or pandemic, we can, at your request, put you in contact with a psychologist by telephone after you return home, within the limit indicated in the Schedule of Cover. These sessions are strictly confidential. This listening work is not to be confused with the psychotherapeutic work done by licensed practitioners. Under no circumstances can this service be a substitute for psychotherapy, due to the physical absence of the caller. NEED ASSISTANCE? Contact us, 7 days/week and 24 hours/day By ‘phone from France: By e-mail +00 0 00 00 00 00 (Call not surcharged, cost according to operator, call may be recorded) xxxxxxxxxx@xxxxxxxx.xx To allow us to intervene under the best conditions, remember to prepare the following information that will be requested when you call: › Your policy number, › Your last and first names, › Your home address, › The country, city or town where you are at the time of the call, › Specify the exact address (no., street, hotel possibly, etc.), › The phone number where we can reach you, › The nature of your problem. When you call initially, you will be given an assistance file number. State it systematically during any subsequent contacts with our Assistance Service. 🡪 General Provisions - the policy came with the purchase of goods or a service sold by a supplier; - you can show that you are already covered for one of the risks covered by this new policy; - the policy you wish to cancel has not been fully established; - you have not declared any loss covered by this policy. In this situation, you can exercise your right to cancel this policy by letter or in any lasting medium sent to the insurer of the new policy, together with documentary proof that you already have cover for one of the risks covered by this new policy. The insurer must reimburse you the premium paid within thirty days of your cancellation. If you wish to cancel your policy but do not meet all the above conditions, please check the cancellation procedure stipulated in your policy. Like any insurance policy, this one comprises mutual rights and obligations. It is governed by the French Insurance Code. These rights and obligations are set forth in the following pages. This is a collective damage insurance policy taken out by Gritchen Affinity with MUTUAIDE ASSISTANCE with optional membership.

  • Additional Exclusions The Insurer shall not be liable for:

  • Warranty Exclusions The Limited Warranty in clauses 1.2 and 1.3 does not apply:

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