SaaS Solutions definition

SaaS Solutions means commercial, readily available services provided through hardware, software and network infrastructure hosted by NIC Inc. ("NIC") or another of its subsidiaries, including hardware, software and network infrastructure that enable applications developed by Contractor or any of its affiliates, to authorize and capture credit and debit cards for payments; to process all other forms of electronic funds transfer, process billing and collection of funds, to manage the registration of users of fee services, and manage the online transaction logging data. It includes such other digital services as may be from time to time developed by NIC, or another of its subsidiaries, outside of this Agreement and made available to the Agency through Contractor.
SaaS Solutions. As set out in the Agreement, or if the Agreement is silent, as set out below for CSC (Application level) support Installed Solutions: As set out below for CSC (Application level) support N/A Client Support Centre (CSC) (Application Level) Standard*: Monday – Friday: The following times based on Client’s Nominated Support Location, as available for the Solution: If India (local time Pune): 5:30am - 6:00pm If UK (local time London): 9:00am – 6:00pm If US (local time New York): 7:00am – 7:00pm If other location, as available for the Solution: as set out in the Agreement Custom**: Saturday: India (local time Pune): 9:00am – 6:00pm Custom**: Sunday: Saudi Arabia (local time Riyadh): 9:00am - 6:00pm *Support applicable to one (1) Nominated Support Location as referenced in Section 2.1.2. Additional support locations and/or Support Time coverage requires the payment of an additional support fee ** Requires payment of an additional support fee SaaS Solutions: As set out in the Agreement Installed Solutions: 24x7*** *** Subject to resource availability and the parties entering into a separate Professional Services order and Client paying the required additional fee Data Center Support (SaaS Solutions only) 24x7 24x7 (SaaS Solutions only) The provisions of this Appendix 3 apply to SaaS Solutions only.
SaaS Solutions. As set out in the Agreement Installed Solutions: As set out below for CSC (Application level) support N/A Client Support Centre (CSC) (Application Level) Standard*: Monday – Friday: The following times based on Client’s Nominated Support Location, as available for the Solution: If India (local time Pune): 5:30am - 6:00pm If UK (local time London): 9:00am – 6:00pm If US (local time New York): 7:00am – 7:00pm If other location, as available for the Solution: as set out in the Agreement Custom**: Saturday: India (local time Pune): 9:00am – 6:00pm Custom**: Sunday: Saudi Arabia (local time Riyadh): 9:00am - 6:00pm *Support applicable to one (1) Nominated Support Location as referenced in Section 2.1.2. Additional support locations and/or Support Time coverage requires the payment of an additional support fee ** Requires payment of an additional support fee SaaS Solutions: As set out in the Agreement Installed Solutions: 24x7*** *** Subject to resource availability and the parties entering into a separate Professional Services order and Client paying the required additional fee Data Center Support (SaaS Solutions only) 24x7 24x7 (SaaS Solutions only) The provisions of this Appendix 3 apply to SaaS Solutions only.

Examples of SaaS Solutions in a sentence

  • The access rights to the SaaS Solutions purchased under this Amendment are limited to the use by the Customer on behalf of specifically named Managed Services Clients.

  • User Compliance Checks AvePoint may use technical measures to conduct compliance checks on an ongoing basis for Cus- xxxxx’x use of the SaaS Solutions.

  • In particular, no use of the SaaS Solutions by the Customer for a different Managed Services Client than communicated to AvePoint as per section 2.2 above is permitted.

  • When the Customer activates access rights to SaaS Solutions under this Amendment that it intends to use on behalf of a Managed Services Client, the Customer shall clearly state the Managed Services Client’s full legal name where prompted to do so in the applicable AvePoint partner portal (currently either “AvePoint Online Services for Partners” or “Elements”).

  • The Agreement including this Amendment may be terminated by either Party with three months' prior written notice from the date on which the last access rights to the SaaS Solutions purchased hereunder will expire.

  • If the SaaS Solutions are used contrary to the terms – in particular if the SaaS Solutions are used on behalf of other entities than the originally specified Managed Services Client – then AvePoint expressly reserves the right to claim damages and/or to terminate the Agreement and this Amendment.

  • The Customer shall conclude separate agreements with its Managed Services Clients to govern the Managed Services Clients’ use of or benefits from the SaaS Solutions.

  • The fees for the access rights to the SaaS Solutions shall be agreed separately either between the Parties or between the Distributor and the Customer, as applicable.


More Definitions of SaaS Solutions

SaaS Solutions means software provided on a software‐as‐a‐service basis.

Related to SaaS Solutions

  • ATC means a measure of the transfer capability remaining in the physical transmission network for further commercial activity over and above already committed uses.

  • CSC means the Civil Service Commission of the City and County of San Francisco.

  • SaaS means a licensing delivery model wherein software or other hosted services are licensed on a subscription basis, centrally hosted, and remotely accessed by users.

  • Ohio Business Gateway means the online computer network system, created under section 125.30 of the Ohio Revised Code, that allows persons to electronically file business reply forms with state agencies and includes any successor electronic filing and payment system.

  • SME means an enterprise falling within the category of micro, small and medium-sized enterprises defined by the Commission Recommendation of 6 May 2003 concerning the definition of micro, small and medium- sized enterprises;

  • Games means games of chance.

  • Biometrics means a technique of personal identification that is based on physical, physiological or behavioural characterisation including blood typing, fingerprinting, DNA analysis, retinal scanning and voice recognition;

  • Technology startup company means a for profit business that

  • ECC means the amount calculated by Contractor for the total cost of all elements of the Work based on this Agreement available at the time(s) that the ECC is prepared. The ECC shall be based on current market rates with reasonable allowance for overhead, profit and price escalation and shall include and consider, without limitation, all alternates and contingencies, designed and specified by A/E and the cost of labor and materials necessary for installation of Owner furnished equipment. The ECC shall include all the cost elements included in the AACC, as defined above, and shall represent Contractor’s best current estimate of the Guaranteed Maximum Price it will propose for the Project based on the information then available. The ECC shall not include Contractor’s Pre-Construction Phase Fee, A/E’s Fees, the cost of the land and rights-of-way, or any other costs that are the direct responsibility of Owner.

  • EBS means Electronic Bid Submission.

  • OSS means the Office of the Secretary of State of the State of Ohio.