SaaS Solutions definition

SaaS Solutions means commercial, readily available services provided through hardware, software and network infrastructure hosted by NIC Inc. ("NIC") or another of its subsidiaries, including hardware, software and network infrastructure that enable applications developed by Contractor or any of its affiliates, to authorize and capture credit and debit cards for payments; to process all other forms of electronic funds transfer, process billing and collection of funds, to manage the registration of users of fee services, and manage the online transaction logging data. It includes such other digital services as may be from time to time developed by NIC, or another of its subsidiaries, outside of this Agreement and made available to the Agency through Contractor.
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SaaS Solutions. As set out in the Agreement, or if the Agreement is silent, as set out below for CSC (Application level) support Installed Solutions: As set out below for CSC (Application level) support N/A Client Support Centre (CSC) (Application Level) Standard*: Monday – Friday: The following times based on Client’s Nominated Support Location, as available for the Solution: If India (local time Pune): 5:30am - 6:00pm If UK (local time London): 9:00am – 6:00pm If US (local time New York): 7:00am – 7:00pm If other location, as available for the Solution: as set out in the Agreement Custom**: Saturday: India (local time Pune): 9:00am – 6:00pm Custom**: Sunday: Saudi Arabia (local time Riyadh): 9:00am - 6:00pm *Support applicable to one (1) Nominated Support Location as referenced in Section 2.1.2. Additional support locations and/or Support Time coverage requires the payment of an additional support fee ** Requires payment of an additional support fee SaaS Solutions: As set out in the Agreement Installed Solutions: 24x7*** *** Subject to resource availability and the parties entering into a separate Professional Services order and Client paying the required additional fee Data Center Support (SaaS Solutions only) 24x7 24x7 The provisions of this Appendix 3 apply to SaaS Solutions only.
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SaaS Solutions means software provided on a software‐as‐a‐service basis.
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Examples of SaaS Solutions in a sentence

  • SaaS Solutions shall have an uptime of not less than 99.9% (resulting in a Downtime of more than 43 minutes and 49 seconds) per month ("SLA").

  • Customer may access and use the purchased SaaS Solutions on a Subscription basis solely for its internal business operations and purposes, subject to this Agreement, the Documentation, and any scope of use restrictions and Solution descriptions on the applicable Order.

  • If Customer renews its Subscription to the SaaS Solutions prior to the end of the Retention Period, Customer Data shall remain available to Customer.

  • Unless this Agreement has been terminated, AvePoint will cooperate to restore Customer’s access to the SaaS Solutions promptly after AvePoint has verified that Customer has resolved the issue causing suspension.

  • Except as set out in Section 10.3 (Data Retention and Migration of Generated Data) below, Customer acknowledges that following termination, cancellation, or expiration of this Agreement or any Subscription, it shall have no further access to any Customer Data in the SaaS Solutions, and, except as provided elsewhere in this Agreement, that AvePoint may delete any such data as may have been stored by AvePoint at any time.

  • Trautman (2016) throws more light on this by explaining that the technology comprises of a shared and encrypted database that serves as a permanent and incorruptible public repository of information.

  • AvePoint shall maintain administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Customer Data and Business Contact Information, including, but not limited to measures for preventing access, use, modification or disclosure of Customer Data or Business Contact Information except (a) to provide the SaaS Solutions and prevent or address service or technical problems; (b) as compelled by law; or (c) as expressly permitted by Customer in writing.

  • AvePoint, in its sole discretion, may announce additional performance targets for SaaS Solutions and shall use commercially reasonable efforts to meet such targets.

  • Notwithstanding the foregoing, if the Parties determine that the SaaS Solution(s) had an uptime of less than ninety-nine percent (99.0%) (resulting in a Downtime of more than 7 hours and 18 minutes) in a specific month, Customer shall be entitled, as an exclusive remedy, to a Service Credit of twenty percent (20%) of the fees applicable for that specific month.

  • Upon cancellation, termination or expiration of a Subscription or termination of this Agreement, Customer Data in the SaaS Solutions will be preserved for fifteen (15) days (the "Retention Period") and, upon request, made available to Customer within a commercially reasonable timeframe.


More Definitions of SaaS Solutions

SaaS Solutions. As set out in the Agreement, or if the Agreement is silent, as set out below for CSC (Application level) support Installed Solutions: As set out below for CSC (Application level) support N/A Client Support Centre (CSC) (Application Level) Standard*: As set out in the Agreement, or if the Agreement is silent, the following: Monday – Friday, during the following times based on Client’s Nominated Support Location, as available for the Solution: If India (local time Pune): 5:30am - 6:00pm If UK (local time London): 9:00am – 6:00pm If US (local time New York): 7:00am – 7:00pm If other location, as available for the Solution: as set out in the Agreement Custom**: Saturday: India (local time Pune): 9:00am – 6:00pm Custom**: Sunday: Saudi Arabia (local time Riyadh): 9:00am - 6:00pm *Support applicable to one (1) Nominated Support Location as referenced in Section 2.1.2. Additional support locations and/or Support Time coverage requires the payment of an additional support fee ** Requires payment of an additional support fee SaaS Solutions: As set out in the Agreement Installed Solutions: 24x7*** *** Subject to resource availability and the parties entering into a separate Professional Services order and Client paying the required additional fee Data Centre Support (SaaS Solutions only) 24x7 24x7 The provisions of this Appendix 3 apply to SaaS Solutions only.
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Related to SaaS Solutions

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  • ATC means a measure of the transfer capability remaining in the physical transmission network for further commercial activity over and above already committed uses.

  • CSC means the Civil Service Commission of the City and County of San Francisco.

  • SAP Technology Solution(s means SAP NetWeaver Foundation for Third Party Applications, SAP Business Technology Platform (excluding when used solely as a Connectivity App between an SAP Application and ERP), SAP Signavio Solutions and SAP Process Insights (including any renamed, prior and/or successor versions of any of the foregoing made generally available by SAP if any but excluding when any of the foregoing are used as a User Interface for ERP.

  • Insight as used in this clause, means technical visibility into the Program, maintained through audit, surveillance, assessment of trends and metrics, software independent verification and validation, the flight readiness review process, and review or independent assessment of out-of-family anomalies occurring in any phase of the program.

  • DTS means Days to Settlement, i.e., the number of actual days elapsed from and including the original Closing Day with respect to such Accepted Note (in the case of the first such payment with respect to such Accepted Note) or from and including the date of the next preceding payment (in the case of any subsequent delayed delivery fee payment with respect to such Accepted Note) to but excluding the date of such payment; and "PA" means Principal Amount, i.e., the principal amount of the Accepted Note for which such calculation is being made. In no case shall the Delayed Delivery Fee be less than zero. Nothing contained herein shall obligate any Purchaser to purchase any Accepted Note on any day other than the Closing Day for such Accepted Note, as the same may be rescheduled from time to time in compliance with paragraph 2B(7).

  • snippet shall have the meaning set out at Recital A;","hash":"813a6ffb30076cb349f66a8364b0fb3a","id":6},{"size":1,"snippetLinks":[{"key":"meaning","type":"clause","offset":[8,15]},{"key":"set","type":"clause","offset":[16,19]},{"key":"the-recitals","type":"clause","offset": [29,41]}],"samples":[{"uri":"/contracts/jhwMa33a02i#assignment-letter","label":"License and Supply Agreement (Vivus Inc)","score":21}],"snippet":"has the meaning set forth in the Recitals.","hash":"8147307746bce1e7e7ce0d9d9441a89a","id":7},{"size":1,"snippetLinks":[{"key":"the-particulars","type":"clause","offset":[6,21]},{"key":"assignment- to","type":"clause","offset":[29,42]},{"key":"performed-by","type":"clause","offset":[46,58]},{"key":"associate","type":"clause","offset":[63,72]}],"samples":[{"uri":"/contracts/kaNWrTtfjki#assignment-letter","label":"Agreement and Terms of Business","score":21}],"snippet":"means the particulars of the Assignment to be performed by the Associate.","hash":"bd75f1727aae028050aeece2ac32060a","id":8},{"size":1,"snippetLinks":[{"key":"that-certain","type":"definition","offset":[6,18]},{"key":"assignment","type":"clause","offset":[19,29]},{"key":"side-letter","type":"clause","offset":[30,41]},{"key":"dated-as-of","type":"definition","offset":[43,54]},{"key":"date- hereof","type":"clause","offset":[59,70]},{"key":"borrower","type":"clause","offset":[78,86]},{"key":"administrative-agent-and-lenders","type":"clause","offset":[88,120]}],"samples":[{"uri":"/contracts/84rXUsuvT9Q#assignment-letter","label":"Financing Agreement (TherapeuticsMD, Inc.)","score":21}],"snippet":"means that certain Assignment Side Letter, dated as of the date hereof, among Borrower, Administrative Agent and Lenders.","hash":"542ac5f8004066ce75a5a5108ba840c2","id":9}],"nextCurs":""}} id=pagination-first-page> , known to be the person(s) who executed the previous instrument.

  • SaaS means a licensing delivery model wherein software or other hosted services are licensed on a subscription basis, centrally hosted, and remotely accessed by users.

  • Ohio Business Gateway means the online computer network system, created under section 125.30 of the Ohio Revised Code, that allows persons to electronically file business reply forms with state agencies and includes any successor electronic filing and payment system.

  • AEMO means the Australian Energy Market Operator Limited (ABN 94 072 010 327);

  • EPG means electronic program guide maintained by a DPO on its Digital Distribution Platform which lists the television channels and programs, and scheduling and programming information therein and includes any enhanced electronic guide that allows Subscribers to navigate and select such available channels and programs.

  • IPS means Integrated Payment Systems Inc., a Delaware corporation and its successors.

  • SME means an enterprise falling within the category of micro, small and medium-sized enterprises defined by the Commission Recommendation of 6 May 2003 concerning the definition of micro, small and medium- sized enterprises;

  • Games means games of chance.

  • HMIS means the Homeless Management Information System, which is a client-level data collection and management system implemented at the community level that allows for better coordination among agencies providing services to clients.

  • TELRIC means Total Element Long-Run Incremental Cost.

  • Biometrics means a technique of personal identification that is based on physical, physiological or behavioural characterisation including blood typing, fingerprinting, DNA analysis, retinal scanning and voice recognition;

  • TMDL means the total maximum daily load limitation of a parameter, representing the estimated assimilative capacity for a water body before other designated uses are adversely affected. Mathematically, it is the sum of wasteload allocations for point sources, load allocations for non-point and natural background sources, and a margin of safety.

  • FIS means free into store delivery, which requires the Supplier to pay all costs and be responsible for all requirements associated with the supply and delivery of Goods to the Company at the delivery site described in the Order, including all costs associated with transport, insurances, licences, authorisations, duties and taxes.

  • OSIPM means "Oregon Supplemental Income Program-Medical".

  • Technology startup company means a for profit business that

  • ECC means the amount calculated by Contractor for the total cost of all elements of the Work based on this Agreement available at the time(s) that the ECC is prepared. The ECC shall be based on current market rates with reasonable allowance for overhead, profit and price escalation and shall include and consider, without limitation, all alternates and contingencies, designed and specified by A/E and the cost of labor and materials necessary for installation of Owner furnished equipment. The ECC shall include all the cost elements included in the AACC, as defined above, and shall represent Contractor’s best current estimate of the Guaranteed Maximum Price it will propose for the Project based on the information then available. The ECC shall not include Contractor’s Pre-Construction Phase Fee, A/E’s Fees, the cost of the land and rights-of-way, or any other costs that are the direct responsibility of Owner.

  • We/Us/Our means TATA AIG General Insurance Company Limited.

  • OSS means the Office of the Secretary of State of the State of Ohio.

  • Intel means Intel Corporation, a Delaware corporation.

  • LSI means Large Scale Industry