SERVICE ISSUES AND OUTAGE NOTIFICATION. After Contract award, information for the confidential CA 9-1-1 Branch outage notification phone number and e-mail will be provided. The outage reporting shall incorporate real-time or live monitoring per EXHIBIT 21 PRIME TECHNICAL REQUIREMENTS or EXHIBIT 23 REGION TECHNICAL REQUIREMENTS, where a secure log in portal is available to CA 9-1-1
SERVICE ISSUES AND OUTAGE NOTIFICATION. The Contractor shall develop an automated outage notification system that will provide system monitoring capability and outage reporting to the CA 9-1-1 Branch. After Contract award, information for the confidential CA 9-1-1 Branch outage notification phone number and e-mail will be provided. Outage reporting shall incorporate near real-time monitoring per EXHIBIT A: TECHNICAL REQUIREMENTS. A secure login portal shall be made available to the CA 9-1-1 Branch.
SERVICE ISSUES AND OUTAGE NOTIFICATION. The Contractor shall develop an automated outage notification system that will provide system monitoring capability and outage reporting to the CA 9-1-1