SERVICE LEVEL AGREEMENTS (SLA). NXTPulse is committed to providing the highest level of Service to its Customers. The SLA defines the minimum Service expectations a Customer may expect from NXTPulse Business Services. The remedies set forth in the SLA, which can be found on the NXTPulse website at xxx.XXXXxxxx.xxx (or any successor URL, “Website”), shall be the Customer’s sole and exclusive remedy for any Service Interruption in the Services, outage, unavailability, delay or other degradation in the Services or any NXTPulse failure to meet the objectives of the Services.
SERVICE LEVEL AGREEMENTS (SLA). CCCS is committed to providing the highest level of Service to its Customers. The SLA defines the minimum Service expectations a Customer may expect from CCCS Business Services. The remedies set forth in the SLA, which can be found on the CCCS website at xxxxxxxxxxxxxxxx.xxx, “Website”), shall be the Customer’s sole and exclusive remedy for any Service Interruption in the Services, outage, unavailability, delay or other degradation in the Services or any CCCS failure to meet the objectives of the Services.
SERVICE LEVEL AGREEMENTS (SLA). MIVOICE ONE, LLC is committed to providing the highest level of Service to its Customers. The SLA defines the minimum Service expectations a Customer may expect from MIVOICE ONE, LLC Business Services. The remedies set forth in the SLA, which can be found on the MIVOICE ONE, LLC website at xxx.xxxxxxxxxx.xxx shall be the Customer’s sole and exclusive remedy for any Service Interruption in the Services, outage, unavailability, delay or other degradation in the Services or any MIVOICE ONE, LLC failure to meet the objectives of the Services.
SERVICE LEVEL AGREEMENTS (SLA). ITech is committed to providing the highest level of Service to its Customers. The SLA defines the minimum Service expectations a Customer may expect from ITech Business Services. The remedies set forth in the SLA, which can be found on the ITech website at xxxxx://xxxxxxxxxxx.xxx/sla (or any successor URL, “Website”), shall be the Customer’s sole and exclusive remedy for any Service Interruption in the Services, outage, unavailability, delay or other degradation in the Services or any ITech failure to meet the objectives of the Services.
SERVICE LEVEL AGREEMENTS (SLA). The prime objective of the project is to provide secure and high-quality network connectivity to Govt. Offices and Departments. In order to ensure that the required bandwidths for services are available round the clock, in a efficient manner, a Service Level Agreement (SLA) is to be signed between ITG and the successful bidder. Therefore, the SLA would be critical in implementation of bandwidth, as the remuneration of the bidder shall open the same.
SERVICE LEVEL AGREEMENTS (SLA). Input from Client SLA Time / Day of Week POD transmissions 0030 Tue – Sat Third Party input 0030 Tue – Sat On line User input 0030 Tue – Sat ACH Input 1900 Mon – Fri On-line Availability to Host Applications SLA Time / Day of Week EFT Online Authorization 24x7 HORIZON Middleware (Online Channels) 24x7 HORIZON & HORIZON Teller User Access 0630 – 2130 Mon – Fri and 24x7 Sat - Sun System response time for bank users Under 2 seconds. EID: 2685 PLID: 248707 Processing SLA Time / Day of Week AM ACH files memo posted 0800 Mon - Fri Outgoing ACH files available for Client to send to Federal Reserve 2000 Mon - Fri HORIZON BOSS processing 0530 Tue - Sat HORIZON Teller start of day processing 0600 Tue - Sat 24x7 after BOSS processing 0600 Tue - Sat Transmission of interface files to Intercept 0600 Tue - Sat Transmission of interface files to eDelivery 0600 Tue - Sat Transmission of interface files to Image Centre 0600 Tue - Sat Transmission of other interface files 0700 Tue - Sat Reports available on Acquire 0700 Tue - Sat Printing Service Level Agreement Time / Day of Week Daily and weekly printed reports 0700 Tue - Sat Normal daily statement cycle drops 0900 Tue - Sat Major statement cycle drops (e.g. month-end) 2300 –Next business day Annual reports (next business day) 2300 Next business day
SERVICE LEVEL AGREEMENTS (SLA). MBCLLC is committed to providing the highest level of Service to its Customers. The SLA defines the minimum Service expectations a Customer may expect from MBCLLC Business Services. The remedies set forth in the SLA, which can be found on the MBCLLC website at [url] (or any successor URL, “Website”), shall be the Customer’s sole and exclusive remedy for any Service Interruption in the Services, outage, unavailability, delay or other degradation in the Services or any MBCLLC failure to meet the objectives of the Services.
SERVICE LEVEL AGREEMENTS (SLA). Provisions applicable to Description Dedicated XDR From the RUN phase, TEHTRIS commits to the following Service Level Agreements ("SLA"): Subject to the Agreement’ Penalty Article provisions, the total cumulative penalties shall not exceed 15% of the TEHTRIS Solutions involved ‘s licenses monthly cost.
SERVICE LEVEL AGREEMENTS (SLA). SimpleCom is committed to providing the highest level of Service to its Customers. The SLA defines the minimum Service expectations a Customer may expect from SimpleCom Business Services. The remedies set forth in the SLA, which can be found on the SimpleCom website at xxx.xxxxxxxxxxxxxxxx.xxx (or any successor URL, “Website”), shall be the Customer’s sole and exclusive remedy for any Service Interruption in the Services, outage, unavailability, delay or other degradation in the Services or any SimpleCom failure to meet the objectives of the Services.
SERVICE LEVEL AGREEMENTS (SLA). TMG is committed to providing the highest level of Service to its Customers. The SLA defines the minimum Service expectations a Customer may expect from TMG Business Services. The remedies set forth in the SLA, which can be found on the TMG website at [url] (or any successor URL, “Website”), shall be the Customer’s sole and exclusive remedy for any Service Interruption in the Services, outage, unavailability, delay or other degradation in the Services or any TMG failure to meet the objectives of the Services.
