Service Support. Customer's MIS/Technical administrator or contact is solely responsible for all first line customer support for End-Users. If End-Users require additional support, only Customer's designated Help Desk or MIS/Technical contact may request support directly from PSINet's Customer Support Group (CSG).
Appears in 4 contracts
Samples: Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc)
