Support and Professional Services. Customer’s Reseller will provide details on support services available for Products purchased under this agreement. Support services may be performed by Reseller or its designee, which in some cases may be Microsoft. If Customer purchases Professional Services under this agreement, the performance of those Professional Services will be subject to the terms and conditions in the Use Rights.
Support and Professional Services. (a) OneStream will provide to Customer Support Services during the Applicable Term.
Support and Professional Services. 2.1 Subject to the terms hereof, Company will provide Customer with reasonable technical support services in accordance with the Company’s standard practice.
Support and Professional Services. Subscription Licenses include as an integral part of the License Fee, Support Services for the License Term per the Terms and Conditions set forth in Exhibit 1. Notwithstanding the above, for all licenses, any installation, customization or other professional services (“Professional Services”) will be provided to Licensee at QualiSystems’ then-standard rates. The limitation of liability for Support Services and Professional Services shall be as set forth in these Terms and the Support Services Terms and Conditions.
Support and Professional Services. 5.1 Support is provided pursuant to the Support terms specified on Attachment I hereto.
Support and Professional Services. Qualisystems may not be providing any support and/or maintenance, including no backwards compatibility and/or support for Evaluation, Demonstration or Beta Version Licenses. For Perpetual Licenses, the License fee includes first year of Support Services on the Terms and Conditions set forth in as described in Exhibit 1. Additional Support Services beyond the first year which is not an integral part of the Perpetual License, may be separately purchased subject to Licensee’s payment to QualiSystems of the fee set forth in Schedule 1 of Exhibit 1, which shall be payable prior to the beginning of any annual period of Support selected by the Licensee. Subscription Licenses include as an integral part of the License Fee, Support Services for the License Term. Not withstanding the above, for all licenses, any installation, customization or other professional services (“Professional Services”) will be provided to Licensee at QualiSystems’s then-standard rates. The limitation of liability for Support Services and Professional Services shall be as set forth in these Terms and the Support Services Terms and Conditions.
Support and Professional Services. 9.1. Support Services HiveMQ shall provide Support Services during the Subscription Period of each given Quote in accordance with Annex C and covered by the Subscription Fees.
Support and Professional Services. (a) BDA will provide to Customer Support Services during the Applicable Term. BDA will provide to Customer Support Services during the Applicable Term as set forth in the Support Services and Service Levels Schedule [attached hereto / located at xxxxx://xxxxxxxxxxxxxxxxxxxx.xxx/legal-documents/
Support and Professional Services. 6.1 Support. Proofpoint shall provide support provided Customer is current in payment of the applicable Fees and any additional fees for platinum or premium support, if applicable. Proofpoint’s current support terms are described on Proofpoint’s website at xxxx://xxx.xxxxxxxxxx.xxx/license. For purposes of clarity, the parties acknowledge and agree that with respect to the Nexgate Services, the requirements for Named Support Contact Training and remote access under the Support Terms are not applicable.
Support and Professional Services. (a) OneStream will provide to Customer Support Services (as described in Attachment B) during the Applicable Term.
(b) Where Customer requires Professional Services with respect to the Software in excess of Support Services (including, but not limited to, installation, integration and configuration), the parties will contract for such services under the terms stated in Attachment C (Professional Services Program). A breach by a party with respect to Professional Services will not itself be a breach by that party with respect to other services.
