Setup and Support. During the term or extended term of this Agreement, HSI shall assist Licensee with the initial setup of the Content and Platform via telephone and email support. HSI shall provide to Licensee telephone and email support and troubleshooting of the Content and Platform for the term or extended term of this Agreement. HSI will make reasonable efforts to accommodate Licensee’s scheduling requests, subject to HSI’s available resources. Any additional troubleshooting or support, including but not limited to on-site support, is subject to additional fees.
Setup and Support. During the term or extended term of this Agreement, HSI shall assist Licensee with the initial setup of the Training and LMS via telephone and email support. HSI shall provide to Licensee telephone and email support and troubleshooting of the Training and LMS for the term or extended term of this Agreement. HSI will make reasonable efforts to accommodate Licensee’s scheduling requests, subject to HSI’s available resources. Any additional trouble-shooting or support, including but not limited to on-site support, is subject to additional fees.
Setup and Support. During the term or extended term of this Agreement, Vivid shall assist Licensee with the initial setup of the Training and LMS via telephone and email support. Vivid shall provide to Licensee telephone and email support and troubleshooting of the Training and LMS for the term or extended term of this Agreement.
