Solution Documentation Sample Clauses

Solution Documentation. The “Solution Documentation” includes; a. This Agreement and all exhibits, addendums and attachments; b. User guides which include software and software licenses if applicable, price schedules, specifications, instructions, and notices; Proprietary and Confidential Reseller’s Initial: LKC c. The application form(s) for each Service. The Solution Documentation also applies to any service that is provided by an affiliate of MYEC and any service that is used by an affiliate or a subsidiary of Reseller. All terms defined in this Agreement shall have the same meaning when used in the Solution Documentation. If there is a conflict among the documents that make up the Solution Documentation, the documents will govern in the order set forth above. Reseller acknowledges receiving a copy of the Service Documentation for each Service it requested when it entered into this Agreement.

Solution Documentation. The “Solution Documentation” includes; a. This Agreement and all exhibits, addendums and attachments; b. User guides which include software and software licenses if applicable, price schedules, specifications, instructions, and notices; c. The application form(s) for each Service. The Solution Documentation also applies to any service that is provided by an affiliate of MYEC and any service that is used by an affiliate or a subsidiary of Reseller. All terms defined in this Agreement shall have the same meaning when used in the Solution Documentation. If there is a conflict among the documents that make up the Solution Documentation, the documents will govern in the order set forth above. Reseller acknowledges receiving a copy of the Service Documentation for each Service it requested when it entered into this Agreement.

Solution Documentation. The Contractor must provide the Department with complete, accurate, and timely documentation of the Solution. The documentation shall be printable and in a format accepted by the Department, and will $500 per Business Day the Contractor does not provide timely and acceptable documentation acceptable to the Department. # Category Performance Guarantee Liquidated Damages be maintained online, in an integrated Component of the Solution. Draft documentation must be provided to the Department in an acceptable format within an agreed upon timeframe. The Contractor must update documentation with all modifications and updates made to the Solution in the agreed upon timeframe of approval of the implementation of the modification / update. The Contractor must post updated documentation within the agreed upon timeframe of implementation.

Solution Documentation a. Contractor must provide all user manuals, operating manuals, technical manuals, systems mapping, architectural diagrams, and any other instructions, specifications, documents or materials, in any form or media, that describe the functionality, installation, testing, operation, use, maintenance, support, technical or other components, features or requirements of the Solution, upon request. b. Contractor must develop and submit for State approval complete, accurate, and timely Solution Documentation to support all End Users, and will update any and all Documentation to account for modifications, discrepancies, or errors through the life of the Contract and subsequent Contract amendments. c. The Contractor’s End User Documentation must provide detailed information about all Solution features and functionality, enabling the State to resolve common questions and issues prior to initiating formal support requests to the Contractor.