SPACECRAFT OPERATIONS HANDBOOK. This document shall include the satellite operational procedures recommended by the Contractor for use by XM and/or Telesat in all modes of operation from end of in-orbit acceptance test until satellite end-of-life. This handbook shall be designed for inclusion of supplemental information relating to changes in satellite design and operation and shall include the following information: XM PROPRIETARY EXHIBIT B REV B 59 OF 88 ***** Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. [***] This data shall include, but shall not be limited to, the following: 8.5.12.1 [***] [***] XM PROPRIETARY EXHIBIT B REV B 60 OF 88 ***** Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. [***] 8.5.12.2 [***] [***] 8.5.12.3 [***] [***] 8.5.12.4 [***] [***] XM PROPRIETARY EXHIBIT B REV B 61 OF 88 ***** Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. 8.5.12.5 [***] [***]

SPACECRAFT OPERATIONS HANDBOOK. 51 8.5.11.1 [****]......................................................51 8.5.11.2 [****]......................................................51 8.5.11.3 [****]......................................................51 8.5.11.4 [****]......................................................51 8.5.11.5 [****]......................................................51 8.5.12 [****]...........................................................51 8.5.12.1 [****]......................................................52 8.5.12.2 [****]......................................................52 8.5.12.3 Data Documentation and Delivery.............................52 8.5.13 ANALYSIS.........................................................52 8.6 DETAILED CDRL..........................................................53

SPACECRAFT OPERATIONS HANDBOOK. The Contractor shall provide a Spacecraft Operations Handbook specifically for XM-4. This document shall include the satellite operational procedures recommended by the Contractor for use by XM and/or Telesat in all modes of operation from end of in-orbit acceptance test until satellite end-of-life. This handbook shall be designed for inclusion of supplemental information relating to changes in satellite design and operation and shall include the following information: 1. [****]. This data shall include, but shall not be limited to, the following: 8.5.11.1 [****] Control [****] 8.5.11.2 [****] Control [****]. 8.5.11.3 [****] [****]. 8.5.11.4 [****] [****]. 8.5.11.5 [****] [****].

SPACECRAFT OPERATIONS HANDBOOK. This document shall detail the satellite operations including component descriptions, their TCR interfaces, and operational needs. The document shall include all the necessary background information and requirements to enable development and understanding of operation procedures using any ground system. This document shall be used as the operating procedure requirements document. This handbook shall be designed for inclusion of supplemental information relating to changes in satellite design and operation and shall include the following information: 1. Descriptions of all sensors, actuators, or other devices including telemetry and commanding details and behavior in all operational regimes, for all subsystems. 2. Description of the data handling system. 3. Description of the satellite safety system, recommended configurations during different phases of the mission the rational for the recommendations, and recommended recovery procedures. 4. Description of all operational modes and details of related telemetry and commands for all subsystems. 5. Operational constraints including a detailed list and discription, categorized by subsystem, of all hazardous operations, conditions and performance limitations. 6. Operational plans and procedure requirements for both routine and emergency operations. The operational plans shall include background information and rationale for recommended operations. 7. Telemetry predictions and signatures of all relevant operational parameters. Representative data from ground testing at unit, subsystem, and system levels shall be provided. 8. If the slew method is used for antenna pattern measurement, all information related to ADCS macros and ground based data reduction software shall be delivered. This data shall include, but shall not be limited to, the following:

SPACECRAFT OPERATIONS HANDBOOK. 62 8.5.12.1 [*****].......................................................... 61 ***** Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions.

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Operations Manual The Franchisor agrees to loan to the Franchisee one or more manuals, technical bulletins, cookbooks and recipes and other written materials (collectively referred to as “Operations Manual”) covering Factory Candy ordering, Store Candy manufacturing, processing and stocking and other operating and in-store marketing techniques for the ROCKY MOUNTAIN CHOCOLATE FACTORY Store. The Franchisee agrees that it shall comply with the Operations Manual as an essential aspect of its obligations under this Agreement, that the Operations Manual shall be deemed to be incorporated herein by reference and failure by the Franchisee to substantially comply with the Operations Manual may be considered by the Franchisor to be a breach of this Agreement.
Emergency Mode Operation Plan Contractor must establish a documented plan to enable continuation of critical business processes and protection of the security of electronic County PHI or PI in the event of an emergency. Emergency means any circumstance or situation that causes normal computer operations to become unavailable for use in performing the work required under this Agreement for more than twenty-four (24) hours.
Configuration Management The Contractor shall maintain a configuration management program, which shall provide for the administrative and functional systems necessary for configuration identification, control, status accounting and reporting, to ensure configuration identity with the UCEU and associated cables produced by the Contractor. The Contractor shall maintain a Contractor approved Configuration Management Plan that complies with ANSI/EIA-649 2011. Notwithstanding ANSI/EIA-649 2011, the Contractor’s configuration management program shall comply with the VLS Configuration Management Plans, TL130-AD-PLN-010-VLS, and shall comply with the following:
Project Management Plan 3.2.1 Developer is responsible for all quality assurance and quality control activities necessary to manage the Work, including the Utility Adjustment Work. Developer shall undertake all aspects of quality assurance and quality control for the Project and Work in accordance with the approved Project Management Plan, Good Industry Practice and applicable Law. 3.2.2 Developer shall develop the Project Management Plan and its component parts, plans and other documentation in accordance with the requirements set forth in Section 1.5.2.5
Business Continuity Registry Operator shall maintain a business continuity plan, which will provide for the maintenance of Registry Services in the event of an extraordinary event beyond the control of the Registry Operator or business failure of Registry Operator, and may include the designation of a Registry Services continuity provider. If such plan includes the designation of a Registry Services continuity provider, Registry Operator shall provide the name and contact information for such Registry Services continuity provider to ICANN. In the case of an extraordinary event beyond the control of the Registry Operator where the Registry Operator cannot be contacted, Registry Operator consents that ICANN may contact the designated Registry Services continuity provider, if one exists. Registry Operator shall conduct Registry Services Continuity testing at least once per year.
Business Continuity Planning Supplier shall prepare and maintain at no additional cost to Buyer a Business Continuity Plan (“BCP”). Upon written request of Buyer, Supplier shall provide a copy of Supplier’s BCP. The BCP shall be designed to ensure that Supplier can continue to provide the goods and/or services in accordance with this Order in the event of a disaster or other BCP-triggering event (as such events are defined in the applicable BCP). Supplier’s BCP shall, at a minimum, provide for: (a) the retention and retrieval of data and files; (b) obtaining resources necessary for recovery, (c) appropriate continuity plans to maintain adequate levels of staffing required to provide the goods and services during a disruptive event; (d) procedures to activate an immediate, orderly response to emergency situations; (e) procedures to address potential disruptions to Supplier’s supply chain; (f) a defined escalation process for notification of Buyer, within two (2) business days, in the event of a BCP-triggering event; and (g) training for key Supplier Personnel who are responsible for monitoring and maintaining Supplier’s continuity plans and records. Supplier shall maintain the BCP and test it at least annually or whenever there are material changes in Supplier’s operations, risks or business practices. Upon Xxxxx’s written and reasonable request, Supplier shall provide Buyer an executive summary of test results and a report of corrective actions (including the timing for implementation) to be taken to remedy any deficiencies identified by such testing. Upon Xxxxx’s request and with reasonable advance notice and conducted in such a manner as not to unduly interfere with Supplier’s operations, Supplier shall give Buyer and its designated agents access to Supplier’s designated representative(s) with detailed functional knowledge of Supplier’s BCP and relevant subject matter.
Training Program It is agreed that there shall be an Apprenticeship Training Program, the provisions of which are set forth in Exhibit "D", which is attached hereto and forms part of this Agreement.
Construction Management Plan Contractor shall prepare and furnish to the Owner a thorough and complete plan for the management of the Project from issuance of the Proceed Order through the issuance of the Design Professional's Certificate of Material Completion. Such plan shall include, without limitation, an estimate of the manpower requirements for each trade and the anticipated availability of such manpower, a schedule prepared using the critical path method that will amplify and support the schedule required in Article 2.1.5 below, and the Submittal Schedule as required in Article 2.2.3. The Contractor shall include in his plan the names and resumés of the Project Superintendent, Project Manager and the person in charge of Safety.
Technical Specifications The Technical Specifications furnished on the CD are intended to establish the standards for quality, performance and technical requirements for all labor, workmanship, material, methods and equipment necessary to complete the Work. When specifications and drawings are provided or referenced by the County, these are to be considered part of the Scope of Work, and to be specifically documented in the Detailed Scope of Work. For convenience, the County supplied specifications, if any, and the Technical Specifications furnished on the CD.
Protocol The attached Protocol shall be an integral part of this Agreement.

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