Speakeasy Bonded T1 Sample Clauses

Speakeasy Bonded T1. All Bonded T1 services are assigned a Dedicated Business Account Manager, responsible for the resolution of account and service issues. Speakeasy's Dedicated Business Account Management team is guaranteed to provide a response time of one business day for modifications to Customer's service's configuration, and a four hour response time for Bonded T1 related outages following phone notification. A Bonded T1 related outage is defined as the unavailability of one or more of the individual T1 connections due to a failure or malfunction of Speakeasy's Network. Credits for Bonded T1 service outages will be prorated based on the time between initial outage notification and restoration of Bonded T1 service. If any of the circuits in Customer's Bonded T1 are disconnected or terminated at any time following Customer's Activation Date and prior to the end of an active service term, Customer will incur the Disconnection Fee associated with those circuits. Should Speakeasy's Dedicated Business Account Management Team fail to meet set response time guarantees more than two times within a calendar month, Customer may disconnect service without penalty.
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