Service Issues. Each Party must notify the other Party, without undue delay, after becoming aware of anything that is likely to, or will, adversely impact on the either Party’s ability to perform its obligations under this Agreement, specifying at least:
(a) the nature and cause of the problem; and
(b) the steps, if any, being taken to minimise the impact of the problem. The Parties must use their reasonable efforts to resolve the problem as quickly as possible.
Service Issues. Notice of service problems that could not be resolved with the hotel or other supplier during the trip must be forwarded to Europe Express no later than 30 days from completion of the trip. All unused documents should be returned with the request for review. Please allow 4-6 weeks for resolution of service issues.
Service Issues. Allied shall not be responsible for any service interruption, degradation, delay, transmission error, operational failure, and/or unavailability (individually and collectively referred to as “Service Problem”) at any location where Allied is not the internet service provider for Customer. This includes any situation where, instead of routing voice and data traffic on Allied’s network, Customer uses a service or circuit (e.g., T-1, DSL, cable, Ethernet) to route traffic
Service Issues. Amadeus shall promptly notify Provider of any problems related to the Provider Content distributed through the LinkHotel and work diligently to resolve such problems. Amadeus shall notify Provider of a scheduled outage or emergency situation affecting the Amadeus System as applicable and as soon as reasonably possible.
Service Issues. Poor service or inferior quality provided by any of the suppliers booked through the Travel Department should be reported to the Travel Department via the use of the Customer Comment Card provided in your ticket envelope with your (University’s) tickets.
Service Issues. Customer may notify TMLP of Service problems by telephone at the contacts listed in the Service Order or on its website, which may be updated by TMLP from time to time. If TMLP dispatches a field technician to Customer or an end-user location and the problem is caused by (i) the Customer Equipment or any end-user's equipment or (ii) any acts or omissions of Customer or its end user, or of any of its or their invitees, licensees, customers or contractors, Customer will pay TMLP for any and all associated time and materials at TMLP's then-standard rates.
Service Issues. Allied shall not be responsible for any service interruption, degradation, delay, transmission error, operational failure, and/or unavailability (individually and collectively referred to as “Service Problem”) at any location where Allied is not the internet service provider for Customer. This includes any situation where, instead of routing voice and data traffic on Allied’s network, Customer uses a service or circuit (e.g., T-1, DSL, cable, Ethernet) to route traffic over the public internet or a third party network. Although Allied agrees to take commercially reasonable efforts to work with Customer to try to identify, address, and resolve any Service Problem at an off-net service location (i.e., not on the Allied network), Allied is unable to control the reliability or quality of traffic routed from an off-net service location. Allied is not responsible for
Service Issues. In case the customer encounters a bug or a similar issue with the Gavdi Xxxxx App, the customer is not entitled for a compensation unless such bug or issue renders the service unusable to a significant number of users in the customer's organization and the provider is unable to restore the functionality within three business days counting from the date when the customer has reported the issue to the provider.
Service Issues. The Contractor will answer complaints or questions from the public 351 concerning service issues. As such, Contractor shall provide a live operator and telephone 352 answering service from 8:00 a.m. until 4:30 p.m. Monday through Friday, excluding 353 holidays, for the purpose of receiving complaints and other calls regarding Collection 354 Services provided by Contractor. The Contractor shall act upon all reasonable and valid 355 complaints as soon as feasible but no later than forty-eight (48) hours of receipt of the 356 complaint by Contractor. Contractor will collect missed material the same day if the 357 complaint is received by noon, otherwise missed material will be collected the next Business 358 Day. Saturdays and Sundays shall ordinarily not be considered Business Days in this 359 Contract. 360 Contractor shall log all problems and track same within its GPS tracking system. Contractor 361 shall provide problem related data within its GPS tracking system on a quarterly basis to the 362 Village Manager or as may be otherwise requested in an effort by the Village to assess a 363 problem or investigate a complaint. Contractor shall clean up litter when caused by debris 364 not being placed appropriately and securely within the Contractor’s equipment. Contractor 365 will prevent oil, hydraulic fluid, paint or other liquid from leaking out of vehicles. 366 Contractor will clean up leaked fluids with absorbent materials, remove same from the 367 ground and apply cleaning agents to soiled surface. 368
Service Issues. The Contractor will answer complaints or questions from the public concerning service issues. As such, Contractor shall provide a manned telephone answering service from 7:30 a.m. until 5:00 p.m. Monday through Friday, excluding holidays, for the purpose of receiving complaints and other calls regarding Collection Services provided by Contractor. The Contractor shall act upon all reasonable and valid complaints within forty-eight (48) hours of receipt of the complaint by Contractor.
