Support and Service Levels. Siemens’ technical support for the Offering and the applicable service levels are governed by the Cloud Support and Service Level Framework available at xxx.xxxxxxx.xxx/xx-xxxxx/xxx, which is incorporated herein by reference with the following portfolio specific deviations:
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Samples: Software as a Service Supplemental Terms, Software as a Service (Saas) Supplemental Terms, Software as a Service Supplemental Terms