SUPPORT SERVICES TERM. IT Hit will provide support services during a period of one year from the date of purchase of the Software Product.
SUPPORT SERVICES TERM. The Support Services Agreement period of support (“Term”) will begin based upon one of the following conditions. The date of a specified Period of Performance (POP) – If a specific start date is required, it must be clearly communicated on the Customer purchase order that contains the Customer selected Support Service Plan, or in lieu of that date being specified, the Term will begin on the date of invoice for a sale that is inclusive of the Customer selected Support Service Plan. The Support Services Agreement will remain in force during the entire purchased Term in accordance with the terms contained in this Agreement. If either party commits a material breach, then the other party must inform the breaching party in writing and provide a reasonable opportunity to cure the breach. After such time should the breaching party fail to cure the breach, the Support Services Agreement shall terminate upon receipt of a notice of termination. Under no circumstance is RAID obligated to provide Support Services or any other remedy after a Support Services Agreement is terminated or otherwise expires.
SUPPORT SERVICES TERM. Payment of the Fee for Support Services when due shall entitle Client to receive Support Services, to the extent not waived or included in the initial fees charged pursuant to the Agreement. The Support Services term shall commence upon the Acceptance Date and continue for a period of three (3) years unless terminated in accordance with this Section or Section 4 of the Agreement. Upon expiration of the initial Support Services term, the Support Services term shall automatically renew for successive one (1) year periods unless, not later than thirty (30) days before expiration of the then current term, a party gives written notice to the other party of its intent not to renew.
SUPPORT SERVICES TERM. The annual term for Support Services will commence on the initial Launch Date and renew on each anniversary thereof. If Customer has not already selected the Support Services level in the Subscription Agreement on the Effective Date, Customer will notify Ayla at least thirty (30) days prior to the Launch Date of the Support Services level to which Customer wishes to subscribe as of the Launch Date. If Customer does not provide such notice to Ayla, Basic support will be the default Support Services level assigned to Customer. Customer may upgrade to a premium level of Support Services (i.e., Business, Enterprise or 24/7 Enterprise) at any time by providing at least thirty (30) days prior written notice to Ayla. The Support Services levels are summarized in Table 1 below. The annual Support Services term will automatically renew at the same level as the prior term unless Customer provides notice to Ayla of its intent to change to a new Support Services level at least thirty (30) days prior to the end of the then-effective Support Services term.
SUPPORT SERVICES TERM. Unless a different term is mandated in the applicable order or Service Description, Avaya will provide Support Services for an initial term of one year. Support Services will be renewed automatically for successive one year terms (unless a longer renewal period is mandated in the applicable Service Description) applying the then most similar current generally available support plan offering and then current rates, unless either party gives the other written notice of its intent not to renew at least 30 (thirty) days prior to the expiration of the applicable initial or renewal term.
