Tenant Complaints. The Manager shall maintain business-like relations with the tenants of the Properties.
Tenant Complaints. Manager shall maintain business-like relations with the tenants of the Xxxxx' Managed Properties and respond to tenant complaints in a prudent, businesslike manner. Manager shall maintain a record of all tenant complaints and Manager's response to such complaints which record shall be available for review by Owner.
Tenant Complaints. Manager shall serve as liaison between the Venture and tenants and maintain businesslike relations with tenants, whose service requests shall be received, logged and considered in systematic fashion in order to show the action taken with respect to each. Complaints of a serious nature (i.e. involving claims in excess of $25,000) shall, after thorough investigation, be reported to the Venture with appropriate recommendations. Manager shall use its reasonable efforts to secure full compliance by the tenants of the Premises with the terms and conditions of their respective leases.
Tenant Complaints. All material written Tenant complaints (which have not been cured or otherwise satisfactorily resolved with such Tenant) regarding the Buildings known to Seller have been disclosed to Buyer.
Tenant Complaints. Third Party Manager shall maintain business-like relations with the tenants of the Properties.
Tenant Complaints. Manager shall serve as liaison between Owner and commercial tenants and maintain business-like relations with commercial tenants, whose service requests shall be received, logged and considered in systematic fashion (in accordance with standards used by the managers of first-class office-retail projects in Washington, D.C.) in order to show the action taken with respect to each. Complaints of a serious nature (i.e. involving claims in excess of $1,000) shall, after thorough investigation, be reported to Owner with appropriate recommendations. Notwithstanding anything to the contrary set forth in this Agreement, Owner reserves the right to contact its tenants directly, but Owner agrees to exercise this right in such manner so as not to interfere with Manager's performance under this Agreement and to make all such contacts as provided in the Joint Venture Agreement.
Tenant Complaints. We hope that with mutual respect and consideration, residents can find ways to resolve many of the issues that may come up between neighbours. When that doesn’t work, the Housing Corporation asks that if you have complaints regarding another tenant/neighbour, that you monitor and keep documentation of your complaints. However, should you ever feel threatened, in danger, fearful, or have a noise complaint, please report this to the police as well as the housing office. The non-emergency line for the OPP is 0-000-000-0000. Of course, in cases of emergency, dial 911 immediately. For minor nuisances, please keep written documentation of dates and what situation occurred, and after 5 or more occurrences submit the document to the Housing Corporation. Written documentation is a requirement of the Landlord Tenant Board and helps us resolve the situation.
Tenant Complaints. Consistent with the Operating Standard, Property Manager shall maintain businesslike relations with tenants and shall maintain and, if requested, provide to Owner in a timely manner, records setting forth tenants' service requests and complaints received and Property Manager's action taken to resolve the same.
Tenant Complaints. Manager shall submit to Owner promptly upon receipt any notice of any alleged default of Owner received from any Tenant at the Properties. Manager agrees to handle complaints and requests from Tenants and to notify Owner of any significant complaint made by a Tenant at the Properties.
Tenant Complaints. When a THNPHC tenant or staff receives or observes a violation of the Smoke-Free / Grow- Free Policy, they are to report the incident immediately to the Property Manager. The following steps will be taken by the Property Manager to ensure compliance of the Policy: • Ask the complainant to put the concern in writing. Anonymous complaints will not be taken into consideration. • Meet with or call the complainant to clarify concerns. • Meet with the alleged offender, advise them of concerns received and what steps need to be taken to correct the situation, and provide information and contact details for tobacco cessation services available in the community. • May visit or call neighbour tenants to verify complaint. • A follow-up letter is to be sent to the alleged offending tenant outlining the meeting and what actions need to be taken by the tenant to correct the situation. • Should the alleged offending tenant not comply, a second meeting will take place and, if required, the Property Manager may discuss the possibility of looking for support for said tenant or, in the case of a smoker who appears to experience challenges that complicate his/her ability to comply with the Smoke-Free / Grow- Free Policy a consultation with the Health Unit. • A second follow-up letter will be sent to the tenant advising of the visit and actions to take place. • If a third complaint is received and concerns continue, the necessary Residential Tenancies Act (RTA) Notice of Termination documents (under reasonable enjoyment) may be served to the offending tenant. Staff Complaints Staff will be advised of the specifics of the Smoke-Free / Grow-Free Policy. Staff are expected to comply with the restriction of the policy. Any complaints of staff not adhering to this policy are to be reported to the Property Manager. The Property Manager will address the non- compliance of the staff person. Contractor Complaints Contractors will be advised of the specifics of the Smoke-Free / Grow-Free Policy. Contractors and any persons employed by a contractor are expected to comply with the restriction of the policy. Should they not observe the policy; the following steps will be taken by the Property Manager: • The contractor will be reminded verbally of the policy by the Property Manager. • A warning letter will be sent to the contractor by the Property Manager.. • Should another infraction take place, a second letter will be sent to the contractor by the Property Manager outlining the Smoke-Free...
