Termination for Convenience by Rainmaker. If an officer of Vendor certifies in writing to Comcast that continuation of the Program Description will result in a net loss over the term of the Agreement, the parties shall meet to negotiate a revised Sales Fees. In the event that parties cannot agree on a revised Sales Fee schedule, Vendor has the right to terminate this Agreement upon **** prior written notice to Company 2.12 Contacts
Termination for Convenience by Rainmaker. If an officer of Vendor certifies in writing to Comcast that continuation of the Program Description will result in a net loss over the term of the Agreement, the parties shall meet to negotiate a revised Sales Fees. In the event that parties cannot agree on a revised Sales Fee schedule, Vendor has the right to terminate this Agreement upon **** prior written notice to Company 2.12 Contacts 2.12.1 Comcast Address to which Notices/Invoices Should be Delivered Comcast Xxx Xxxxxxx Xxxxxx Xxxxxxxxxxxx, XX 00000 Attn: Xxx Xxxxxxxxxx, Vice President, New Business Strategy and Development With a copy to: Comcast Xxx Xxxxxxx Xxxxxx Xxxxxxxxxxxx, XX 00000 Attn: Cable Legal – Operations 2.12.2 Vendor Address to which Notices Should be Delivered Rainmaker Systems, Inc. 000 Xxxx Xxxxxxxx Xxx., Suite 400 Campbell, CA 95008 Attn: Xxxxxx Xxxxx 3.0TRAINING 3.1 Initial and/or New-Hire Training Unless otherwise mutually agreed in the SOW, Vendor will provide training using mutually agreed upon curriculum as applicable to the SOW for each new-hire CSR that will handle the contacts identified under the applicable SOW. For such CSRs to be eligible to be placed in the production #PageNum# COMCAST CONFIDENTIAL environment to handle live calls and/or contacts, such CSRs must meet or exceed ****% on the Training certification test(s) administered by Vendor’s training department (“Pass Requirement”). Vendor may elect, in Vendor’s sole discretion, not to retrain or retain any CSRs who do not successfully complete the training program or meet the Pass Requirement. ****. 3.2
