The Customer has the right. 3.4.1. To suspend the Course for a certain period by prior written agreement with the Contractor, executed by the Supplementary Agreement to this Contract.
3.4.2. To receive information support on issues related to the order of rendering the Services by the Platform operation during this Contract whole validity period (from its conclusion moment).
3.4.3. Upon the Course completion, the Customer shall receive a Certificate of Completion subject to the Contractor's attendance and the Course mastery. The certificate shall be provided to the Customer electronically. Upon the Client's additional request, the Contractor shall send the certificate to the Client's postal address specified in the Personal Account.
3.4.4. After each Exercise involving practical work, perform such work and submit the result for review via the Personal Office functionality. The Executor shall provide sending comments on the practical work performed by the Customer through the Personal Account within 1 (one) working day from the receiving such work moment or from the receiving the Customer's comments moment. In additional questions case, the Customer has the right to contact the Contractor to settle the course details. The Executor provides sending comments to the Customer final practical work within 7 (seven) working days from its receipt moment. The Contractor can increase terms specified in this paragraph unilaterally if they fall on public holidays, other events or force majeure circumstances that prevent the obligations timely performance undertaken by the Contractor. In this case, the Contractor shall be exempted from the obligation to communicate with the Client regarding the practical work and the final practical work completed by the Client after 1 (one) year from the Course acquisition date by the Client or 2.5 (two and a half) years from the Profession (clause 2.5) acquisition date, unless otherwise agreed by the Parties in additional agreements.
The Customer has the right. 2.2.1. If defects are found in the results of Services at any time after their acceptance, i.e. if there is a failure to meet the Customer’s requirements and minimum quality requirements of the translation specified in Clause 2.3.6. hereof, to request that the Contractor remove the defects within a time limit established by the Customer, or if it is not possible for the Contractor to remove the defects within the period established by the Customer, to remove the defects using his own resources.
2.2.2. If the defects are removed by the Customer using his own resources, to reduce payment for Contractor’s Services by the amount of documented expenses incurred by the Customer with regard to removal of defects (subject to consent of the Contractor).
2.2.3. To check (step by step) on the procedure and quality of work performed by the Contractor without interfering with his activities.
The Customer has the right. 3.4.1. To suspend the Course for a certain period by prior written agreement with the Contractor, executed by the Supplementary Agreement to this Contract.
3.4.2. Upon the Course completion, the Customer shall receive a Certificate of Completion subject to the Contractor's attendance and the Course mastery. The certificate shall be provided to the Customer electronically. Upon the Client's additional request, the Contractor shall send the certificate to the Client's postal address specified in the Personal Account.
The Customer has the right. 4.4.1 Receive from the Contractor Services of adequate quality and quantity provided for in the Agreement.
4.4.2 Refuse any part of the Services that does not meet the requirements of the Agreement, with a corresponding reduction in the cost of the Agreement.
4.4.3 Terminate the Agreement on the grounds provided for in the legislation of the Republic of Kazakhstan, the Procedure and (or) the Agreement. The Customer has no right to demand that the Contractor provide a forecast share of local content in the Services.
