User Satisfaction Survey Sample Clauses

User Satisfaction Survey. The Concessionaire shall ensure that user satisfaction survey is conducted in accordance with Schedule-O. The Concessionaire shall prepare a quarterly report on the user satisfaction survey and submit the same to the Authority and Independent Monitor(s).
Sample 1Sample 2
AutoNDA by SimpleDocs
User Satisfaction Survey. The Concessionaire shall ensure that user satisfaction survey is conducted for at least 50% of the patients. The format for survey shall be approved by the Authority at the beginning of every year and shall include the indicative information presented in Schedule-O. The form shall be developed in vernacular language and shall also have pictorial representation. The Concessionaire shall prepare a quarterly report on the user satisfaction survey and submit the same to the Authority and Independent Monitor(s).
Sample 1
User Satisfaction Survey. 52.1 The Service Provider shall, within 60 (sixty) Business Days of the Signature Date, table for Transnet’s approval, a comprehensive user satisfaction survey plan (“Plan”) aimed at gauging the satisfaction of users of the Services provided by the Service Provider and which shall include a proposed user satisfaction index and a schedule of user satisfaction criteria. For the avoidance of doubt, user satisfaction surveys will be conducted per Operating Division per Allocated Region. 52.2 Transnet shall approve the Plan within 30 (thirty) Business Days of receipt thereof. 52.3 The survey will be based on facts and will be supported by relevant evidence and will test the user satisfaction levels in respect of the Services provided via the polling of a representative sample and cross-section of users. The user satisfaction levels will be verified on a random sample basis and in this regard, Transnet users who participate in the user satisfaction survey selected as part of the random sample shall be required to furnish the Operational Steercom with evidence substantiating their rating of the Service Provider. 52.4 The Service Provider shall conduct the approved user satisfaction survey as determined by the Operational Steercom and/or the Strategic Steercom from time to time. 52.5 The Service Provider agrees that it shall achieve at least the following annual satisfaction levels, as defined in the Plan during the Contract Period: Year 1 Year 2 Year 3 and subsequent 85% 90% 95% 52.6 It is recorded that the user satisfaction survey shall be aligned to the Operational SLA and the satisfaction level shall be measured on data relative to the performance of the Service Provider. 52.7 To the extent that the Service Provider fails to achieve the annual satisfaction levels specified in clause 52.5, the Service Provider shall submit a remediation plan (“Remediation Plan”) to address the concerns raised following completion of any user satisfaction survey contemplated in the Plan. The Remediation Plan shall be submitted by the Service Provider to the relevant Fleet Management Meeting within 30 (thirty) Business Days of notification by Transnet, or such longer period as Transnet may agree, and shall envisage the remediation of such user satisfaction levels within 3 (three) months of the submission of the Remediation Plan to the Fleet Management Meeting.‌ 52.8 Should the Service Provider fail: 52.8.1. to submit the Remediation Plan within the period contemplated in clause 5...
Sample 1
User Satisfaction Survey. The Service Provider shall, within 60 (sixty) Business Days of the Signature Date, table for Transnet’s approval, a comprehensive user satisfaction survey plan (“Plan”) aimed at gauging the satisfaction of users of the Services provided by the Service Provider and which shall include a proposed user satisfaction index and a schedule of user satisfaction criteria. For the avoidance of doubt, user satisfaction surveys will be conducted per Operating Division per Allocated Region.
Sample 1

Related to User Satisfaction Survey

  • Due Diligence Examination At any time during the Review Period, and thereafter through Closing of the Property, Buyer and/or its representatives and agents shall have the right to enter upon the Property at all reasonable times for the purposes of reviewing all Records and other data, documents and/or information relating to the Property and conducting such surveys, appraisals, engineering tests, soil tests (including, without limitation, Phase I and Phase II environmental site assessments), inspections of construction and other inspections and other studies as Buyer deems reasonable and necessary or appropriate to evaluate the Property, subject to providing reasonable advance notice to Seller unless otherwise agreed to by Buyer and Seller (the “Due Diligence Examination”). Seller shall have the right to have its representative present during Buyer’s physical inspections of its Property, provided that failure of Seller to do so shall not prevent Buyer from exercising its due diligence, review and inspection rights hereunder. Buyer agrees to exercise reasonable care when visiting the Property, in a manner which shall not materially adversely affect the operation of the Property.

  • Recertification Upon expiration of the time period which the health care provider originally estimated that the employee needed for his/her own serious health condition, the City may require the employee to obtain recertification if additional leave is requested.

  • Inspection Checklist (check one)

  • Inspection/Testing In order to assess Supplier’s work quality and/or compliance with this Order, upon reasonable notice by Buyer: (a) all goods, materials and services related to the items purchased hereunder, including, raw materials, components, assemblies, work in process, tools and end products shall be subject to inspection and testing by Buyer, its customer, representative or regulatory authorities at all places, including sites where the goods are made or located or the services are performed, whether at Supplier’s premises or elsewhere; and (b) all of Supplier’s facilities, books and records relating to this Order shall be subject to inspection by Buyer or its designee. If specific Buyer and/or Buyer’s customer tests, inspection and/or witness points are included in this Order, the goods shall not be shipped without an inspector’s release or a written waiver of test/inspection/witness with respect to each such point; however, Buyer shall not be permitted to unreasonably delay shipment; and Supplier shall notify Buyer in writing at least twenty (20) days prior to each of Supplier’s scheduled final and, if applicable, intermediate test/inspection/witness points. Supplier agrees to cooperate with such/audit inspection including, completing and returning questionnaires and making available its knowledgeable representatives. Buyer’s failure to inspect or test goods, materials or services or Buyer’s failure to reject or detect defects by inspection or testing shall not relieve Supplier from its warranty obligations or any of its other obligations or responsibilities under this Order. Supplier agrees to provide small business as well as minority and/or women owned business utilization and demographic data upon request.

  • Minimum Condition and Warranty Requirements for TIPS Sales All goods quoted or sold through a TIPS Sale shall be new unless clearly stated otherwise in writing. All new goods and services shall include the applicable manufacturers minimum standard warranty unless otherwise agreed to in the Supplemental Agreement.

  • DATA ESCROW REQUIREMENTS Registry Operator will engage an independent entity to act as data escrow agent (“Escrow Agent”) for the provision of data escrow services related to the Registry Agreement. The following Technical Specifications set forth in Part A, and Legal Requirements set forth in Part B, will be included in any data escrow agreement between Registry Operator and the Escrow Agent, under which ICANN must be named a third-­‐party beneficiary. In addition to the following requirements, the data escrow agreement may contain other provisions that are not contradictory or intended to subvert the required terms provided below.

  • E-VERIFY CERTIFICATION Pursuant to Executive Order RP-80, Engineer certifies and ensures that for all contracts for services, Engineer shall, to the extent permitted by law, utilize the United States Department of Homeland Security’s E-Verify system during the term of this agreement to determine the eligibility of: 1. All persons employed by Engineer during the term of this agreement to perform duties within the State of Texas; and 2. All persons, including subcontractors, assigned by Engineer to perform work pursuant to this agreement. Violation of this provision constitutes a material breach of this agreement.

  • Contract Closure Contracting Officer shall give appropriate written notice to Purchaser when Purchaser has complied with the terms of this contract. Purchaser shall be paid refunds due from Timber Sale Account un- der B4.24 and excess cooperative deposits under B4.218.

  • Quality Assurance Requirements There are no special Quality Assurance requirements under this Agreement.

  • E-Verify Compliance The contractor represents and covenants that the contractor and its subcontractors comply with the requirements of Article 2 of Chapter 64 of the North Carolina General Statutes (NCGS). The City is relying on this E-Verify Compliance section in entering into this contract. The parties agree to this section only to the extent authorized by law. If this section is held to be unenforceable or invalid in whole or in part, it shall be deemed amended to the extent necessary to make this contract comply with NCGS 160A-20.1(b).

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!