Common use of Verbal Complaints Clause in Contracts

Verbal Complaints. Complaints that are not made in writing to the administrator may be reduced to writing by the administrator. Such complaints, once reduced to writing by the administrator, shall satisfy the requirements of this article so long as the complainant is identified, and the complaint is signed by either the administrator or the original complainant. Once an administrator reduces a complaint to writing, it becomes a written complaint as defined in C above, and sections D, E and F apply.