Additional Services shall have the meaning set forth in Section 2.03(a).
Additional Service means any Services/Deliverables within the scope of the Contract, but not specifically provided under any Statement of Work, that once added will result in the need to provide the Contractor with additional consideration.
Transitional Services means services involving technical or specialized knowledge required to complete a project or to provide temporary consulting services to the City.
Advance Request Form means a certificate, in substantially the form of Exhibit A, properly completed and signed by Borrower requesting an Advance.
L/C Request has the meaning specified in Section 2.4(b).
Statement of Work means the description of activities performed in completing the Project, as specified in the Contract and as may be amended.
Local Service Request (LSR) means the form used to input orders to the Local Service Center (LSC) by CLEC, including, but not limited to orders to add, establish, change or disconnect services.
Service Order Form means our standard Service Order Form for Services, or any other order form that we agree with you in writing that incorporates the provisions of this DPA;
Multiphase professional services contract means a contract for the providing of professional
Local Service Request or "LSR" means the industry standard forms and supporting documentation used for ordering local services.
Transitional Services Agreement shall have the meaning ascribed in Section 6.12.
Optional Services means services that a USF Service Provider is authorized but not required to provide pursuant to the USF Services and Subsidy Agreement and any Licences held by a USF Service Provider;
New Service Request means an Interconnection Request, a Completed Application, or an Upgrade Request.
Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;
Operational Services the operational services described as such in the Services Description;
Direct Debit Request means the Direct Debit Request between Us and You.
L/C Application means an application and agreement for the issuance or amendment of a Letter of Credit in the form from time to time in use by the L/C Issuer.
Service Order or “Contract” or “Agreement” shall mean the Service Order / Agreement and all attached exhibits and documents referred to therein and all terms and conditions thereof together with any subsequent modifications thereto;
Access Service Request (ASR) is an industry standard form used by the Parties to add, establish, change or disconnect trunks for the purposes of Interconnection.
Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;
Service Level Agreement (SLA) means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.
Project Management Report means each report prepared in accordance with Section 4.02 of this Agreement;
Access Request means a request for access to Facilities and/or Services on the Access List made by the Access Seeker under subsection 5.4.5 of the MSA Determination and containing the information in subsection 5.4.6 of the MSA Determination and in Clause 5(b) hereof and as per the format in Appendix A hereof.
Support Services Policy means Elastic’s support services policy for a Product, as further described at a URL referenced in an applicable Addendum.
Service coordination means a specialized care management service that is performed by a Service Coordinator and that includes but is not limited to:
Change Order Request means a written request or proposal for a Change Order submitted by either Company or Contractor and including: