Answer Time definition

Answer Time means a measurement from the point the customer dialed the last digit of the natural gas public utility's or alternative gas supplier's telephone number and a natural gas public utility or alternative gas supplier representative or automated system is ready to render assistance or accept information to process calls.

Answer Time means a measurement in seconds from the point the carrier's telephone system receives the call until the call is answered by the carrier's representative or voice response unit and ready to accept information. In the case when the carrier uses a menu-driven system, the measurement begins once the menu-based system has transferred the customer into the carrier's telephone system until the call is answered by the carrier's representative.

Answer Time means a measurement from the point the last digit of the entity's telephone number is dialed or, if a menu-driven system is used, from the point the last menu digit is dialed by the subscriber and the call is answered by the entity.

Examples of Answer Time in a sentence

• The PSAP Call Taker Answer Time reports from the State ECaTS system shows the following information for North County Dispatch JPA (NCDJPA) for the second quarter of 2021: 202191110-digit EmergencyAdministrativeApril99.84%99.74%99.58%May99.70%99.59%99.58%June99.69%99.78%99.55% Call Processing Times* The NFPA 1221 standard states that incident process time, from time of answer to time of dispatch, should be <= to 60 seconds for high priority emergency response calls, as defined by the standard.

• The Qualified Answer Time is the time taken to notify the manufacturer regarding possible causes and solutions to the problem, calculated from the point when loadbee receives the support request.

• This omission complicates interpreting the carriers’ response times in their Business Office Answer Time (BOAT) reports and in connection with their reported Trouble Report Service Answer Time (TRSAT) reporting.The time a customer spends in “voice mail jail,” as some refer to it, may well be as long or longer than the time the customer spends talking to a liveoperator or service representative.

• Call Answer Time T1-T2 Means the interval of time from when the phone begins to ring until the Ambulance Communications Centre answers.

• Component UnitsThe City of Atascadero is defined, for financial reporting purposes, in conformity with the Government Accounting Standards Board’s Codification of Governmental Accounting and Financial Reporting Standards, Section 2100.

More Definitions of Answer Time

Answer Time means the time between the connection of a call to Contractor’s call center and the time when a Contractor employee, agent, Subcontractor, or representative answers the call.

Answer Time means a measurement from the point a call is placed in the answering queue.

Answer Time means a measurement from the point the customer dialed the last digit of the natural gas public utility’s or Alternative Gas Supplier’s entity’s telephone number is dialed or, if the natural gas public utility or Alternative Gas Supplier uses a menu-driven system is used, from the point the customer dialed the last menu digit is dialed by the customer and an natural gas public utility or Alternative Gas Supplierentity representative or automated system is ready to render assistance and/or accept information to process calls.

Answer Time means a measurement from the point the last digit of the entity’s telephone number is dialed or, if a menu-driven system is used, from the point the last menu digit is dialed by the subscriber customer and the call is answered by the entity an entity representative or automated system is ready to render assistance and/or accept information to process calls.

Answer Time means the time between the connection of a call to the ASB’s call center and the time when an ASB employee, agent, Subcontractor, or representative answers the call.

Answer Time means a measurement from the point the customer dialed the last digit of the natural gas public utility's or alternative gas supplier's telephone number and a natural gas public utility or alternative gas supplier representative or

Answer Time means a measurement from the point the customer dialed the last digit of the natural gas public utility's or alternative gas supplier's telephone