Answer time. At least 80% of calls, whether direct to Comverge or through PNM’s call center to Comverge, shall be answered within 20 seconds or less;
Answer time. Contractor will answer all incoming calls either or both of the following ways:
Answer time Sample Clauses
Related to Answer time
Company Books The Managers shall maintain and preserve, during the term of the Company, and for five (5) years thereafter, all accounts, books, and other relevant Company documents. Upon reasonable request, each Member shall have the right, during ordinary business hours, to inspect and copy such Company documents at the Member's expense.
Central Time After all Parties have been notified, the provisions of paragraphs (b) and (c) of this Section 2.1 shall apply.”
Response Time PROVIDING PARTY shall respond to and resolve any problems in connection with the Corporate Services for RECEIVING PARTY within a commercially reasonable period of time, using response and proposed resolution times consistent with its response and resolution of such problems for itself.
Separation Date Executive’s employment with the Company is terminated effective , 20 (the “Separation Date”). Executive agrees to return all Company property to the Company no later than the Separation Date. Except as specifically provided below, Executive shall not be entitled to receive any compensation or other benefits of employment following the Separation Date.
Vacation Time After the Trial Period is complete, the Employee is entitled to days off per year of which is required to be mutually benefiting of the Employer and the Employee. It is required for the Employee to give notice before scheduling their vacation in accordance with Company policy. Any unused Vacation Time shall be (check one): ☐ - Converted to cash at the end of the year at a rate of $ per day. ☐ - Eligible to rollover up to days to the next year. ☐ - Forfeited at the end of the year. ☐ - Other: .
