Examples of Application Management Services in a sentence
In addition, Customer will provide the relevant documentation required for Application Management Services, and other documents if required.
Request Fulfillment means accepting tickets from Key Users according to defined SLA’s, implementation of Service Request, request for Continuous Operations and agreed Standard Change according to defined scope of applications to which CAS Functional Application Management Services apply and agreed SLA’s, ticket-based documentation.
There are two instances of Containerized Application Management Services - one at the Base Center and one at NCSA.
Problem Management means accepting tickets from Key Users according to defined SLA’s, root cause analysis and resolution of Problems according to defined scope of applications to which CAS Functional Application Management Services apply and agreed SLA’s, recommendations on application and system optimization, ticket-based documentation and request involvement of Product Support when necessary.
Service Levels for CAS Functional Application Management Services can be defined as following• Service Times and Service Language• Initial Reaction Time• Solution Time (if agreed in the Order Form) The specific values for each of the Service Levels will apply as defined below in this section or otherwise specified and agreed in the applicable Order Form and will apply based on the definition for Ticket priorities.
The Transition phase precedes the Stabilization and Operations phases and has the objective to cooperatively establish all roles, processes and tools required for delivery of the Application Management Services in the next phases.
SAP Value Prototyping Services to be performed on prototypes and templates that are on SAP’s infrastructure shall require Licensee to separately order Managed Services (HANA Enterprise Cloud and Application Management Services) as HEC Cloud Start.
Incident Management means accepting tickets from Key Users according to defined SLA’s, analysis and resolution of Incidents according to the defined scope of applications to which CAS Functional Application Management Services apply and agreed SLA’s, recommendations on application and system optimization, ticket-based documentation and request involvement of Product Support when necessary.
Containerized Application Management Services provide an elastic capability to deploy con- tainerized applications.
This analysis can be easily extended to prove that the solution to (15) with ε 1 is close to the solution to (15) with ε = 0, uniformly in time.