Handling of Written Complaints Sample Clauses

Handling of Written Complaints. In addition to other remedies contained in the Contract, a person contracting with DIR may direct their written complaints to the following office: Public Information Office Department of Information Resources Attn: Public Information Officer 000 X. 00xx Xxxxxx, Xxxxx 0000 Austin, Texas 78701 (000) 000-0000, facsimile
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Handling of Written Complaints. In addition to other remedies contained in the Contract, a person contracting with DIR may direct their written complaints to the following office: Public Information Office Department of Information Resources Attn: Public Information Officer 000 X. 00xx Xxxxxx, Xxxxx 0000 Austin, Texas 78701 (000) 000-0000, facsimile (Remainder of page intentionally left blank) DIR Contract No. DIR-TSO-4158 Vendor Contract No. _US-GMA-1889764 This Contract is executed to be effective as of the date of last signature. ORACLE AMERICA, INC. Authorized By: Name: Title: Date: The State of Texas, acting by and through the Department of Information Resources Authorized By: Name: Xxxxxxx Xxxxxx Title: Chief Procurement Officer Date: Office of General Counsel: ORDERING DOCUMENT DocuSign Envelope ID: 2AA27E56-33C8-4C3F-A1BA-0E2D42486F76 Oracle America, Inc. 000 Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx, XX 00000 Name City of Xxxxxx Technology Services Contact Xxxxxx Xxxx Address 000 X XxXxxxxx Xx Phone Number +0 (000) 000-0000 Denton TX Email Address xxxxxx.xxxx@xxxxxxxxxxxx.xxx 76201 New Subscription Service Period: 12 months Cloud Services Data Center Region Quantity Term Unit Net Price Net Fee B85800 - Oracle Human Capital NORTH AMERICA 1600 12 mo 3.12 59,904.00 Management Base Cloud Service - Hosted Employee B84256 - Oracle Talent Acquisition NORTH AMERICA 1600 12 mo 1.20 23,040.00 Cloud Service - Hosted Employee B88342 - Oracle Work Life Cloud NORTH AMERICA 1600 12 mo 0.72 13,824.00 Service - Hosted Named User B67291 - Oracle Fusion Goal NORTH AMERICA 1600 12 mo 0.48 9,216.00 Management Cloud Service - Hosted Named User B67293 - Oracle Fusion Performance NORTH AMERICA 1600 12 mo 0.48 9,216.00 Management Cloud Service - Hosted Named User B67295 - Oracle Fusion Workforce NORTH AMERICA 1600 12 mo 0.72 13,824.00 Compensation Cloud Service - Hosted Named User B85242 - Oracle Learning Cloud NORTH AMERICA 1600 12 mo 0.48 9,216.00 Service - Hosted Named User B87181 - Oracle Integration Cloud NORTH AMERICA 1 12 mo 215.00 2,580.00 Service for Oracle SaaS - Hosted Environment Subtotal 140,820.00 Fee Description Net Fee Cloud Services Fees 140,820.00 DocuSign Envelope ID: 2AA27E56-33C8-4C3F-A1BA-0E2D42486F76
Sample 1
Handling of Written Complaints. In addition to other remedies contained in the Contract, a person contracting with DIR may direct their written complaints to the following office: Public Information Office Department of Information Resources Attn: Public Information Officer 000 X. 00xx Xxxxxx, Xxxxx 0000 Xxxxxx, Xxxxx 00000 (000) 000-0000, facsimile (Remainder of page intentionally left blank) This Contract is executed to be effective as of the date of last signature. ORACLE AMERICA, INC. Authorized By: Signature on File Name: Xxxxxxxxx Xxxxx Manager, Public Sector Contracts Title: Date: 7/27/18 The State of Texas, acting by and through the Department of Information Resources Authorized By: Signature on File Name: Xxxxxxx Xxxxxx Title: Chief Procurement Officer Date: 7/30/18
Sample 1
Handling of Written Complaints. In addition to other remedies contained in the Contract, a person contracting with DIR may direct their written complaints to the following office: Public Information Office Department of Information Resources Attn: Public Information Officer 000 X. 00xx Xxxxxx, Xxxxx 0000 Xxxxxx, Xxxxx 00000 (000) 000-0000, facsimile 15 CAPTIONS The captions contained in the Contract, Appendices, and its Exhibits are intended for convenience and reference purposes only and shall in no way be deemed to define or limit any provision thereof. <END OF APPENDIX A> Rev. 2/17‌‌ HUB Subcontracting Plan (HSP) In accordance with Texas Gov’t Code §2161.252, the contracting agency has determined that subcontracting opportunities are probable under this contract. Therefore, all respondents, including State of Texas certified Historically Underutilized Businesses (HUBs) must complete and submit this State of Texas HUB Subcontracting Plan (HSP) with their response to the bid requisition (solicitation). NOTE: Responses that do not include a completed HSP shall be rejected pursuant to Texas Gov’t Code §2161.252(b). The HUB Program promotes equal business opportunities for economically disadvantaged persons to contract with the State of Texas in accordance with the goals specified in the 0000 Xxxxx xx Xxxxx Disparity Study. The statewide HUB goals defined in 34 Texas Administrative Code (TAC) §20.284 are:
Sample 1
Handling of Written Complaints. In addition to other remedies contained in the Contract, a person contracting with TFC may direct their written complaints to the following office: General Counsel Division Texas Facilities Commission 0000 Xxx Xxxxxxx Xxxx. Austin, Texas 78701
Sample 1
Handling of Written Complaints. In addition to other remedies contained in this Contract, a person contracting with DIR may direct their written complaints to the following office: Public Information Office Department of Information Resources 000 X. 00xx Xxxxxx, Xxxxx 0000 Xxxxxx, XX 00000 (000) 000-0000, voice (000) 000-0000, fax EXHIBIT C The following is a summary of the pricing being offered pursuant to the Agreement. For the specifics regarding the pricing, the Exhibits attached to the Cellular Voice and Data Customer Service Agreement shall control.
Sample 1

Related to Handling of Written Complaints

  • Complaints by Bidders and Handling of Complaints (ix) The Recipient shall implement an effective and independent protest mechanism allowing bidders to protest and to have their protests handled in a timely manner. Fraud and Corruption

  • Written Communications (a) The following terms have the specified meanings for purposes of this Agreement:

  • Complaints Investigation An employee who complains of harassment under the provisions of the Human Rights Code of British Columbia may refer the complaint to either one or other of the following processes:

  • Disciplinary Procedures The employing authority should ensure that all employees are aware of the disciplinary rules and procedures that apply. All employees should also be aware to whom they can apply if they are dissatisfied with any disciplinary decision. These procedures should accord with legal requirements and with the ACAS Code of Practice and guidance.

  • Client Complaints The Operator and AHS shall promptly inform the other party of any material complaints, concerns or grievances made to or against the Operator with respect to the Services. The Operator acknowledges that AHS is required to establish and maintain a patient concerns resolution process in accordance with the Patient Concerns Resolution Process Regulation (AR 124/2006) and that AHS has been advised by the Office of the Alberta Ombudsman that all contracted service providers are also required to have a patient concerns resolution process in place. The Operator shall comply with the Patient Concerns Resolution Process in Schedule “D”, Appendix 5.

  • SYSTEM AGENCY DATA A. As between the Parties, all data and information acquired, accessed, or made available to Grantee by, through, or on behalf of System Agency or System Agency contractors, including all electronic data generated, processed, transmitted, or stored by Grantee in the course of providing data processing services in connection with Xxxxxxx’s performance hereunder (the “System Agency Data”), is owned solely by System Agency.

  • Disciplinary Process (a) Prior to disciplining an Employee, the Employer will notify the Unit 1 Chairperson, with a copy to the President of Unifor Local 5555, of the nature of the alleged offence.

  • Processing of Grievance It is recognized and accepted by the Union and the County that the processing of grievances as hereinafter provided is limited by the job duties and responsibilities of the employees and shall therefore be accomplished during normal working hours only when consistent with such employee duties and responsibilities. The aggrieved employee's representative, if an employee, shall be allowed a reasonable amount of time without loss in pay, to investigate a grievance, and present grievances to the County during normal working hours provided the employee and the employee representative have notified the designated supervisor.

  • Processing of a Grievance It is recognized and accepted by the Union and the Employer that the processing of grievances as hereinafter provided is limited by the job duties and responsibilities of the employees and shall therefore be accomplished during normal working hours only when consistent with such employee duties and responsibilities. The aggrieved employee and a Union representative shall be allowed a reasonable amount of time without loss of pay when a grievance is investigated and presented to the Employer during normal working hours provided that the employee and the Union representative have notified and received the approval of the designated supervisor who has determined that such absence is reasonable and would not be detrimental to the work programs of the Employer.

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