Key Service Levels definition

Key Service Levels means the Service Levels specified in Table B of Schedule 2;
View Source
Key Service Levels means each ****** and ****** Service Level set forth in an SOW.
View Source
Key Service Levels has the meaning set out in Section 1 of Appendix 4E [Housekeeping and Waste Management Services];
View Source

Examples of Key Service Levels in a sentence

  • SCHEDULE 5 - SERVICE CREDITS CONFIDENTIAL TREATMENT REQUESTED BY MARCONI CORPORATION PLC APPENDIX 1: KEY SERVICE LEVELS OVERVIEW This Schedule outlines the Key Service Levels which will be measure for the purpose of calculating service credits payable by the Supplier and service credit points accumulated.

  • The monthly reports shall describe any failure to meet Critical Service Levels and Key Service Levels for the month.

  • In undertaking the review and validation of the Key Service Levels relating to availability, the Parties will take account of the degree of architectural resilience required to support those Key Service Levels, including by reference (where relevant) to industry based standards and manufacturers stated "meantime between failures" for hardware components.

  • The Successful Respondent will be responsible for providing measurement data in support of the Critical Service Levels and Key Service Levels on the Commencement Date.

  • As of the Effective Date, the measuring tools and methodologies set forth in Exhibit 3.2 Service Level Definitions represent acceptable measuring tools and methodologies for the Key Performance Indicators, Critical Service Levels, Key Service Levels, and Operating Measures designated.

  • PC Personal Computer PCI Payment Card Industry PCI DSS Payment Card Industry Data Security Standard Performance Category A grouping of Critical Service Levels or Key Service Levels as set forth in Exhibit 3.1 Service Level Matrix.

  • These Key Service Levels have been extracted from the Service Level Agreement attached as Schedule 1.

  • The Key Service Levels and Data Center Service Levels are defined in Schedule 1.2 Service Level Matrix.

  • Movement of Critical Service Levels to Key Service Levels and Key Service Levels to Critical Service Levels does not constitute creation of new Service Levels.

  • Each of the Key Service Levels is weighted to reflect the criticality of those Key Service Levels to the Marconi Group's business.


More Definitions of Key Service Levels

Key Service Levels means the performance audits described in Section 2.17 of this Appendix;
View Source

Related to Key Service Levels

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Agreement (SLA) means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Service Level Credit is defined in Section 8.