Key User definition

Key User means a person appointed by the Customer who is trained and qualified to handle initial problem resolution and report Incidents.
Key User means a User, who is granted powers to operate via Key User Account.
Key User means a person appointed by the Customer who is trained and qualified to handle initial problem resolution and report Errors in the Supported Software.

Examples of Key User in a sentence

  • If IFS must perform additional work due to the inability of the Key User to provide the requested information, materials or assistance IFS will not be required to investigate further.

  • Customer is solely responsible for ensuring that the Key User Email Address is current and valid.

  • IT Farm will comply with the instructions described in Section 4.2.1 (Customer’s Instructions) (including with regard to data transfers) unless EU or EU Member State law to which IT Farm is subject requires other processing of Customer Personal Data by IT Farm, in which case IT Farm will inform Customer (unless that law prohibits IT Farm from doing so on important grounds of public interest) via the Key User Email Address.

  • Notification(s) of any Data Incident(s) will be delivered to the Key User Email Address or, at IT Farm’s discretion, by direct communication (for example, by phone call or an in-person meeting).

  • Key User should explain the Problem as precisely as possible with the appropriate data that can illustrate the Problem.


More Definitions of Key User

Key User means a customer’s specified contact person who has responsibility for a special business process and SAP software knowledge. A Key User is authorized to address Requests to SAP.
Key User means a User who has been granted certain elevated access rights under a Customer Agreement which allow the use of the Services in accordance with the Customer Agreement, including control of system-wide settings and policies as well as account management and license management.
Key User refers to a Skilled User authorized by Licensee to submit Incident reports
Key User means a User that is responsible for creating and managing the necessary details concerning its Users and their permissions, channeling service requests to Supplier and performing other tasks assigned to Key Users in the Service Description.
Key User means a User with administrative privileges
Key User means a customer’s contact person who has special business process and SAP knowledge. A key user is authorized to address requests to AMS.
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