Examples of Supported Software in a sentence
Support does not include any item that Redis Labs offers separately from the Supported Software or that Redis Labs makes available for an additional fee.
Such efforts may include helping with diagnosis, suggesting workarounds, providing patches, or making a change to the Supported Software in a new release.
As part of the Support Services and at no additional subscription fee, Redis Labs will provide Customer with all new versions of the Supported Software that it generally releases (at its sole discretion), including to the extent such are available, all updates of existing functionalities and bug fixes.
An “Issue” is a material and verifiable failure of the Supported Software to conform to its Documentation.
Support Services will not be provided for (a) use of the Supported Software in a manner inconsistent with the applicable Documentation, (b) modifications to the Supported Software not provided by or approved in writing by Redis Labs, or (c) use of the Supported Software with products or software not provided or approved in writing by Redis Labs.