Problem Record definition

Problem Record means a record in the NTT Management System generated by the Client or NTT that records and tracks activities relating to a Problem.
Sample 1Sample 2
Problem Record means a record containing the details of a single Problem which documents relevant information related to that Problem;
Sample 1Sample 2
Problem Record means a record containing the details of a Problem as such record is updated to document the actions taken as part of the End-to-End resolution process.
Sample 1Sample 2

Examples of Problem Record in a sentence

  • The cause is not usually known at the time Problem Record is created, and the Problem Management Process is responsible for further investigation.

  • DeliverableContact MethodFoundation SLTEnhanced SLTPremium SLTVodafone will provide the means to report a Problem and provide an Initial Response by the same means.EmailService not availableNear InstantNear InstantVodafone will validate the request for a Problem Record.

  • The cause is not usually known at the time a Problem Record is created, and the Problem Management Process is responsible for further investigation.

  • The Contractor shall address problems logged via the IM process in accordance with the Government’s Problem Management Process and shall record problem details, to include RCAs, workarounds, and resolutions, in the Problem Record within the Service Desk Ticketing System.

  • In some implementations a Known Error is documented using additional fields in a Problem Record.

  • The cause is not usually known at the time a Problem Record is created.

  • If the correction of the root cause is not possible, a Problem Record is created and the error-correction transferred to Problem Management. Handling of Major Incidents: Resolve a Major Incident.

  • These workarounds need to be communicated to the Service Desk so they can be added to the Knowledge Base and therefore be accessible by the Service Desk to facilitate resolution during future recurrences of the incident.In cases where a workaround is found, it is important that the problem record remains open and details of the workaround are always documented within the Problem Record.

  • If the correction of the root cause is not possible, a Problem Record is created and the error-correction transferred to Problem Management.

  • This included a shade sail for the front verandah to provide protection from the sun during summer.


More Definitions of Problem Record

Problem Record means a record containing the details of a Problem. Each Problem Record documents the lifecycle of a single Problem.
Sample 1Sample 2
Problem Record. A record containing the details of a Problem. Each Problem Record documents the Lifecycle of a single Problem. Process or Processes A particular combination of know-how, equipment, computer software and/or other technology used to deliver a service outcome. Process, in relation to Xxxxxxxxxx, recording, organising, storing, adapting, altering, retrieving, consulting, using, disclosing, making available, clause 25 of this Agreement combining, blocking, erasing and destroying Personal Information. Process includes related terms such as "Processing". Process Innovation Better methods by identifying and applying novel improvements to processes, and/or the application of new or improved technology. Process Owner Is a Transport employee role that is accountable for the effective evolution and delivery of an ITSM process incorporating metrics, measures and leadership in communities that inform iterative improvements to the process. Process Specific Role Are roles that apply to specific Service Management processes or other related process / lifecycles.
Sample 1

Related to Problem Record

  • Event data recorder (EDR) means a device or function in a vehicle that records the vehicle's dynamic, time-series data during the time period just prior to an event (e.g., vehicle speed vs. time) or during a crash event (e.g., delta-V vs. time), intended for retrieval after the crash event. For the purposes of this definition, the event data does not include audio and video data.

  • Case record means the file of personally identifiable information, whether written or electronic in form, on an individual that is collected to carry out the purposes of the division as defined in the Act and the Social Security Act. This information remains a part of the case record and is subject to these rules even when temporarily physically removed, either in whole or in part, from the file folder in which it is normally kept.

  • Project Record means the separate set of Drawings and Specifications as further set forth in paragraph 4.02A.

  • Client record means collected documentation of the behavioral health services provided to and information gathered regarding a client.

  • Health record means the same as that term is defined in § 32.1-127.1:03.

  • Clinical record means a legible electronic or hard-copy history that documents the criteria established for medical records as set forth in rule 441—79.3(249A). A claim form or billing statement does not constitute a clinical record.

  • Customer of Record means the person that applies for utility service and is identified in the account records of a public utility as the person responsible for payment of the public utility bill. A customer may or may not be an end user, as defined herein.

  • Research record means any data, document, computer file, computer diskette, or any other written or non-written account or object that reasonably may be expected to provide evidence or information regarding the proposed, conducted, or reported research that constitutes the subject of an allegation of research misconduct. A research record includes, but is not limited to, grant or contract applications, whether funded or unfunded; grant or contract progress and other reports; laboratory notebooks; notes; correspondence; videos; photographs; X-ray film; slides; biological materials; computer files and printouts; manuscripts and publications; equipment use logs; laboratory procurement records; animal facility records; human and animal subject protocols; consent forms; medical charts; and patient research files.

  • Donor profile record means all records about donors or potential donors to a public institution of higher education except the names and reported addresses of the actual donors and the date, amount, and conditions of the actual donation.

  • Batch Record means the production record pertaining to a Batch.

  • CDLIS driver record means the electronic record of a person's commercial driver's license status

  • Medical record means any document or combination of documents, except births, deaths, and the fact of admission to or discharge from a hospital, that pertains to the medical history, diagnosis, prognosis, or medical condition of a patient and that is generated and maintained in the process of medical treatment.

  • Personnel record means a record kept by the employer that identifies the employee, to the extent that the record is used or has been used, or may affect or be used relative to that employee's qualifications for employment, promotion, transfer, additional compensation, or disciplinary action. A personnel record shall include a record in the possession of a person, corporation, partnership, or other association who has a contractual agreement with the employer to keep or supply a personnel record as provided in this subdivision. A personnel record shall not include:

  • patient record means a written account of all services provided to a patient by the home health agency, as well as other pertinent information necessary to provide care.

  • Public record or "public records" shall mean all documents, papers, letters, maps, books, photographs, films, sound recordings, magnetic or other tapes, electronic data-processing records, artifacts, or other documentary material, regardless of physical form or characteristics, made or received pursuant to law or ordinance in connection with the transaction of public business by any agency of North Carolina government or its subdivisions. Agency of North Carolina government or its subdivisions shall mean and include every public office, public officer or official (State or local, elected or appointed), institution, board, commission, bureau, council, department, authority or other unit of government of the State or of any county, unit, special district or other political subdivision of government.

  • Master Batch Record means the document, proposed by Lonza and approved by Customer, which defines the manufacturing methods, test methods and other procedures, directions and controls associated with the manufacture and testing of Product.

  • Electronic Subcontracting Reporting System (eSRS) means the Governmentwide, electronic, web-based system for small business subcontracting program reporting. The eSRS is located at http://www.esrs.gov.

  • Project Management Report means each report prepared in accordance with Section 4.02 of this Agreement;

  • Architect of Record means the architect licensed by the State who has the contract responsibility for the Project, who designs and prepares the construction documents from which the building is constructed, and who signs the required documents.

  • Update means a hotfix, patch or minor version update to any Platform software; and

  • Vital record means that term as defined in section 2805 of the public health code, 1978 PA 368, MCL 333.2805.

  • Inspection Report means the report delivered by the Master Servicer or the Special Servicer, as the case may be, substantially in the form of Exhibit L hereto.

  • Student record means information that constitutes education rec- ords as that term is defined by the Family Educational Rights and Privacy Act of 1974 (20 U.S.C. Section 1232g(a)(4)) [see FL] and information in a record of an applicant for admission to an educa- tional institution, including a transfer applicant.

  • Exchange Message Record or "EMR" is the standard used for exchange of telecommunications message information between telecommunications providers for billable, non-billable, sample, settlement and study data. EMR format is contained in BR-010-200-010 XXXX Exchange Message Record, a Telcordia document that defines industry standards for exchange message records. "Exchange Service" or "Extended Area Service (EAS)/Local Traffic" means traffic that is originated and terminated within the Local Calling Area as determined by the Commission.

  • System of records means a group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual.

  • Lot of record means any lot, the description of which is properly recorded with the Register of Deeds, which at the time of its recordation complied with all applicable laws, ordinances, and regulations.