Service Level Specifications definition

Service Level Specifications has the meaning given to it in Schedule Part 1 of each relevant Project Agreement;
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Service Level Specifications means the service level expectations as mentioned in Schedules to the Concession Agreement and any other statutory rules/ acts/ guidelines by concerned authorities.
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Service Level Specifications means the service levels set out in Schedule 1.2 (Service Level Specifications and Performance Monitoring) and any service levels for Additional Services or Future Services agreed in accordance with subclause 8.3;
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Examples of Service Level Specifications in a sentence

  • It contains Service Level Specifications (SLSs) to present technical QoS metrics.

  • Service Level Specifications relating to the Dashboard Lite are set out in Annex C to this Appendix 1.

  • At the SML, the information framework that is foreseen is composed of Service Level Agreements (SLA) and Service Level Specifications (SLS).

  • From the Customer Manager's perspective, performance management includes functions involved in the determination of the conformance level with the Service Level Specifications, such as QoS and availability measurements.

  • The dates of delivery of the report and public presentation will be announced by the school before the start of each semester.The thesis of modalities A, B and D are evaluated by a committee, appointed by the Dean of the FIB, and proposed by the master's Academic Committee (CAIMAI).

  • From the Customer Manager’s perspective, performance management includes functions involved in the determination of the conformance level with the Service Level Specifications, such as QoS and availability measurements.

  • Service Level Specifications (SLS): Internally-focused service performance specifications used by the Service Provider to manage customer service quality levels.

  • Informational [Page 15] If an SP supports a "Dynamic Bandwidth Management" service, then the provisioning system must be able to make requested changes within the ranges and bounds specified in the Service Level Specifications.

  • Such a Service Level Agreement (SLA) implies SP requirements for measuring Specific Service Level Specifications (SLS) for quality, availability, response time, and configuration intervals.

  • Schedule 14 The part of the PFI Project Agreement mainly concerned with Service Level Specifications: The facilities management services provided by Project Cothrough their subcontract with SFS.

Related to Service Level Specifications

  • Service Specifications means the following documents, as applicable to the Services under Your order: (a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Data Processing Agreement described in this Schedule C; (b) Oracle’s privacy policies; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service offerings acquired in Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies, Program Documentation, and the Data Processing Agreement. The following do not apply to any Oracle Software: the Oracle Cloud Hosting and Delivery Policies, Oracle service descriptions, and the Data Processing Agreement.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Technical Specifications A specification in a document defining the characteristics of a product or a service, such as the quality levels, the environmental and climate performance levels, the design for all needs, including accessibility for people with disabilities, and the evaluation of conformity, of product performance, of the use of the product, safety or dimensions, as well as requirements applicable to the product as regards the name by which it is sold, terminology, symbols, testing and test methods, packaging, marking or labelling, instructions for use, the production processes and methods at every stage in the life cycle of the supply or service, as well as the evaluation and conformity procedures;

  • Functional Specifications means the descriptions of features and functions of the Application as expressly set forth in Quote.

  • Service Specification means and include detailed description, statements to technical data, performance characteristics, and standards (Indian as well as) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and the specifications affecting the works or any additional specification required to be produced by the DCO to meet the design criteria.

  • technical specification means a document that prescribes technical requirements to be fulfilled by a product, process or service;

  • Standard Specifications means a compilation in book form of specifica- tions approved for general application and repetitive use;

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Web Site Accessibility Standards/Specifications means standards contained in Title 1 Texas Administrative Code Chapter 206.

  • Contract Specifications means the principal trading terms in CFD (for example Spread, Swaps, Lot Size, Initial Margin, Necessary Margin, Hedged Margin, the minimum level for placing Stop Loss, Take Profit and Limit Orders, financing charges, charges etc) for each type of CFD as determined by the Company from time to time. The Contract Specifications appear on the Website.

  • TENDER SPECIFICATIONS means the Scope of Work, Special Instructions / Conditions, Technical specifications/requirement , Appendices, Site Information and drawings pertaining to the work and any other relevant reference in the Tender Document for which the Bidder are required to submit their offer.

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • The Specification means the Specification annexed to or issued with G.T.C.C. and shall include the schedules & drawings attached thereto as well as all samples and pattern, if any.

  • Web Site Accessibility Standards/Specifications means standards contained in Title 1 Texas Administrative Code Chapter 206.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Agreements means an agreement between NZX and a Market Participant and/or an Advisor setting out the terms and conditions of use of NZX technology and services;

  • MSAA Indicator Technical Specifications document means, as the context requires, either or both of the document entitled “Multi-Sector Service Accountability Agreement (MSAA) 2019-20 Indicator Technical Specifications November 5, 2018 Version 1.3” and the document entitled “Multi-Sector Service Accountability Agreement (MSAA) 2019-20 Target and Corridor-Setting Guidelines” as they may be amended or replaced from time to time;

  • Service Level Agreement (SLA) means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Brand Name Specification means a specification limited to one or more items by manufacturers’ names or catalogue number.

  • Product Specifications means the specifications, features and/or terms of any "Contract" (as defined in the LME Rules) listed for trading on the LME, as described in the LME Rules;

  • TENDER SPECIFICATION means “Specific conditions, technical specifications, appendices, site information and drawing pertaining to the work in which the tenderers are required to submit their offer. Individual specification number will be assigned to each tender specification.

  • Product Specification means a product specification for a Medical Device set out in Schedule 2;

  • Specification Schedule means the Schedule containing details of the Specification.

  • Swap Specification means, with respect to any Swap, the Rules or other trading protocols containing specifications for such Swap, as adopted, amended, supplemented or otherwise modified from time to time by BSEF.

  • Statement of Work means the description of activities performed in completing the Project, as specified in the Contract and as may be amended.

  • Service Specific Terms has the meaning given in the G Suite Agreement or Complementary Product Agreement, as applicable, or, if Customer’s G Suite Agreement does not define “Service Specific Terms”, means the then-current terms specific to one or more Core Services for G Suite set out at xxxxx://xxxxxx.xxxxxx.xxx/terms/service-terms/.