Service Support Visit definition

Service Support Visit as defined in Section 12.5;
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Examples of Service Support Visit in a sentence

  • The schedule of the Service Support Visit shall be coordinated with ISR in advance.

  • The Optional Service Support Visit Price shall be linked in accordance with the linkage mechanism set forth in the Consideration Annex.

  • Subject to Supplier's successful completion of the Optional Service Support Visit, the Optional Service Support Visit Price (including calibration) shall be paid 60 days after an invoice in the amount of the Optional Service Support Visit Price for the relevant year has been issued to ISR.

  • The Service Support Visit shall be conducted by an adequately staffed qualified and expert at hands team.

  • The Service Support Visit shall be conducted by an adequately staffed qualified and expert at hands team that shall include at least a senior engineer having at least 10 years of experience in the relevant field.

  • Subject to Supplier's successful completion of the each Optional Service Support Visit, ISR shall pay Supplier Fifty Percent (50%) of the Optional Service Support Visit Price (including calibration) within 60 days after an invoice in the amount of Fifty Percent (50%) of the Optional Service Support Visit Price for the relevant visit has been issued to ISR.

  • ISR may decide, at its sole discretion, whether to purchase from Supplier the Optional Service Support Visit, ISR shall notify Supplier in writing of its election to exercise its rights pursuant to this Section no fewer than 30 days prior to the end of the Warranty Period and/or at the end of each year it has purchased the Optional Service Support Visit, as applicable.

  • ISR may decide, at its sole discretion, whether to purchase from Supplier the Optional Service Support Visit.

  • ISR shall notify Supplier in writing of its election to exercise its rights pursuant to this Section no fewer than 30 days prior to the end of the Warranty Period and/or at the end of each year it has purchased the Optional Service Support Visit, as applicable.

  • The Service Support Visit shall be conducted by an adequately staffed qualified and expert hands-on team.

Related to Service Support Visit

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • service supplier means any person that supplies a service;

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.

  • Level 3 Support means, with the use of backup engineering and technical support staff, isolating Defects and developing Defect corrections including, without limitation, Upgrades.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.

  • Demarcation Point The Demarcation Point shall have the meaning set forth in 47 Digital Subscriber Line Access Multiplexer (DSLAM): Equipment that links End User xDSL connections to a single packet switch, typically ATM or IP. Direct Trunked Transport (DTT): A DS1 or DS3 interoffice facility that connects the CenturyLink Serving Wire Center of the CLEC’s Local Interconnection Entrance Facility or Collocation to the terminating CenturyLink Tandem or End Office used exclusively for the transmission and routing of Telephone Exchange Service and Exchange Access.

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • End User Customer means a third party retail Customer that subscribes to a Telecommunications Service provided by either of the Parties or by another Carrier or by two (2) or more Carriers.

  • Service Drop means a cable that, by its design, capacity and relationship to other cables of the Company, can be reasonably considered to be for the sole purpose of connecting backbone of the Equipment to not more than one individual customer or building point of presence or property.

  • Child support means that part of a Child Restraint System by which the child can be raised within the Child Restraint System.

  • Basic life support means emergency first aid and cardiopulmonary resuscitation procedures to maintain life without invasive techniques.

  • Airport Ground Support Equipment means vehicles and equipment used at an airport to service aircraft between flights.

  • Service/s has the meaning set forth in letter D. of the Preamble.